Live TV messed up with teletext

TeleText is a fun old technology common in Europe that nobody cares about anymore, but in Sweden we still have TeleText streams on many channels delivering news, weather, EPG, subtitles, etc.

Since a few versions back (1.9.2ish?), whenever I start a live TV session, (DualHD DVB-T/T2) I get the video almost completely covered over with the full TeleText data feed looping round and round.

I believe it interprets the teletext data stream as subtitles and transcodes them in on top of the video.
I don’t see this problem with recorded TV .ts.

Anyone experiencing the same?

Yes…i have the same issue. Especially on Sky Sport HD Germany. Any tip and any help would be welcome.

Is the thread maybe in the wrong part of the forum? Perhaps a mod could move the thread to Live TV & DVR?

I have the same problem on about half on my channels in Spain, very disappointing and completly unusable

Is there any responsible person in this part of the forum, which could express itself times? Otherwise, we can also talk with a parking meter:

I have filed a bug report about this.

Just turn off subtitles on the server and it works fine.

Settings → Server → Languages:
Deselct “Automatically select audio / subtitles” and set “Subtitle mode” to “Manually selected”.

It means you will have to turn on subtitles manually when watching movies, but I can live with that. :slight_smile:

@viol8r said:
Just turn off subtitles on the server and it works fine.

I can’t confirm that. Teletext keeps appearing, even if automatic track selection is disabled.

Works perfect here after turning it off - i had almost given up.
I might also have turned of something in the client (android tv) - there was an option about burning in subtitles… Will re-check.

I have this problem using Plex 1.9.5.4339 and HDHomerun (model HDHR3-4DC, firmware: 20170930).
Tried rebooting both but it did not help. I get this (flashing teletext) problem using Plex Android app.

update:
I just used the webinterface to change the preferences of my account from " subtitles auto " to " subtitles manually ". And suddenly the Android app works fine. No more flashing.

Also, it turns out i actually also have 2 problems with watching LIVE tv via webinterface. In case these turn out to be related:
2) But when using the web interface, it just says “Playback Error / Unable to tune channel (Not on air)”.
3) And in the web interface it seems the programs it thinks are on now, are actually a 1 or 2 hours in the future.

@viol8r said:
Just turn off subtitles on the server and it works fine.

Settings → Server → Languages:
Deselct “Automatically select audio / subtitles” and set “Subtitle mode” to “Manually selected”.

It means you will have to turn on subtitles manually when watching movies, but I can live with that. :slight_smile:

Many thanks for your workaround!!! Unfortunately this option in Germany does not help with the stations Sky Sport HD.
Ok…it will work … I had forgotten to select manually.

@viol8r said:
Just turn off subtitles on the server and it works fine.

Settings → Server → Languages:
Deselct “Automatically select audio / subtitles” and set “Subtitle mode” to “Manually selected”.

It means you will have to turn on subtitles manually when watching movies, but I can live with that. :slight_smile:

Thanks for the WA there. It works for me. And thanks all for confirming my issue. Lets hope the bug report can correct the root cause.

I have the same problem. Lets just hope that developers at Plex are working on this because i also like auto subtitle feature.

Also i can not tune to some channels via web interface… :frowning:

Need teletext subtitles on TV because of hearing aid problems
Me too. But that will not solve my problem: I have a hearing problem, and need the subtitles on all channels, also when my own language, to be able to understand. I know the subtitles are in the teletext and I would like to know how to record them too. Hope that Plex would try to help people with hearing problems.

Question: can the teletext page with the subtitles be activated automatically by changing some XML/INI/CONF file in freeBSD/Linux ???

Otherwise, thank you for a great product.

There is a ticket specific to Teletext handling and the devs are looking into it.
Can’t say anything more than that at this time.