LiveTV/DVR Transcoding problem Fire-TV

Plex Players Streaming Devices
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Server Version#:1.41.0.8994
Player Version#:10.22.1607

Hello everyone!

i have recently a strange problem with the remote streaming of DVR/LiveTV on the FireTV 4K. All my regular media can be streamed remotly on the FireTV (HW transcoded from 4K to 1080p at 20mbps over the internet) without any problem.

Now I have recently set up DVR/LiveTV on my Plex server to share with my family. This generally works quite well on most remote devices. Only on my parents FireTV 4K the streaming of live TV content only work at a maximum of 720p/2mbps. It is also not even possible to set a higher quality in the player video settings (there is not even a selection option for higher quality). In the general quality settings of the Fire-TV player, the quality for remote streaming is set to “max”. As I said, all other media can be played via the same device at >20mbps without any problem, so i assume its not the FireTV itself. Also other devices in the same WIFI work perfectly with LiveTV remote streaming.

Thanks in advance!

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