Local playback in browser not working

General Discussions
1

Hi,
I recently change from a windows base Plex server to a Linux based server.
Windows server was working perfectly.

I’m experiencing an issue with the linux one.

Using the plex player on windows machine to play => everthing if ok
Using my browser playback does not start (for ever show a running circle)

The issue is just with local media, playing plex pass stream do work…

here is some log, not sure they are the one I should look into

"url": "http://127.0.0.1:32400?X-Plex-Product=Plex%20Web&X-Plex-Version=4.34.3&X-Plex-Client-Identifier=l6nrh2z8b43nhh4qfxcc4fh2&X-Plex-Platform=Firefox&X-Plex-Platform-Version=80.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=2558x1325%2C3440x1440&X-Plex-Language=en",
"status": 0,
"headers": {
  "Accept-Language": "en",
  "Accept": "application/json"
},
"statusText": "error",
"time": "2020-08-25T17:57:34.759Z"

},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)”,
“time”: “2020-08-25T17:57:34.761Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)”,
“time”: “2020-08-25T17:57:34.761Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Connections] All connections to [Loopback] failed”,
“time”: “2020-08-25T17:57:34.767Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Found all servers = NAS-Debian, plex.tv”,
“time”: “2020-08-25T17:57:34.769Z”
},
{
“type”: “ajax”,
“url”: “http://127.0.0.1:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.34.3&X-Plex-Client-Identifier=l6nrh2z8b43nhh4qfxcc4fh2&X-Plex-Platform=Firefox&X-Plex-Platform-Version=80.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=2558x1325%2C3440x1440&X-Plex-Language=en”,
“status”: 0,
“headers”: {
“Accept-Language”: “en”,
“Accept”: “application/json”
},
“statusText”: “error”,
“time”: “2020-08-25T17:57:34.770Z”
},
{
“type”: “log:message”,
“level”: 2,
“message”: “[Companion] Poll connection successfully opened with NAS-Debian”,
“time”: “2020-08-25T17:57:35.645Z”
},
{
“type”: “log:message”,
“level”: 2,
“message”: “[Companion] Opening long poll to NAS-Debian at https://192-168-1-137.b9cfe054b58d4f65be0658c95c1e933b.plex.direct:32400/player/proxy/poll”,
“time”: “2020-08-25T17:57:50.665Z”
},
{
“type”: “ajax”,
“url”: “https://192-168-1-137.b9cfe054b58d4f65be0658c95c1e933b.plex.direct:32400/player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.34.3&X-Plex-Client-Identifier=l6nrh2z8b43nhh4qfxcc4fh2&X-Plex-Platform=Firefox&X-Plex-Platform-Version=80.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=2558x1325%2C3440x1440&X-Plex-Token=TOKEN&X-Plex-Language=en”,
“status”: 200,
“headers”: {
“Accept-Language”: “en”
},
“time”: “2020-08-25T17:57:50.667Z”
},
{
“type”: “log:message”,
“level”: 2,
“message”: “[Companion] Poll connection successfully opened with NAS-Debian”,
“time”: “2020-08-25T17:57:55.665Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “An entity does not exist with the type “providers” and id “undefined””,
“time”: “2020-08-25T17:57:55.737Z”
}
]

2

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