Server Version#:1.41.9.9961-70009961
Player Version#:1.110.0.351-4e48eb83
I have plex running on windows 10 and the server runs on a synology NAS. This has been working fine for a long time. Since a little while my wife and son can’t access their user accounts anymore. They can open the accounts but then plex will say, when you click on a source, that it seems you dont have acces to the server. When i make a new account the same happens. no matter what rigths i give the accounts. The rights are correctly set. That is not the problem i think. my administrator account is still working fine. Now when plex says i dont have permission to the server, it also shows a support article:
Why am I locked out of Server Settings and how do I get in? | Plex Support
However this seems to apply when i, myself am locked out. Is this also for my problem the correct solution or do i have to sort this some other way?
I also updated the server to the latest version and the problem remains. I am not sure when the problem started occurring exactly.
