Locked out of Server Settings

Plex Media Server
1

Server Version#: 4.147.1
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I had a working plex on a linux VM running on Proxmox (VM1). I have then added a second Vm, on a new node on Proxmox. I used the backup of VM1 to create the second Plex Server. The 2 servers where both running on different IP addresses. However they had the same name, so I removed the servers.

I am now locked out of the servers. I have followed the support instructions here (https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/), however regardless of what I do, I am given the user login, I login, and no content is visable. There seems to be no way to access the server.

I cannot even add the media back into the server again, if I wanted to recreate my server.

Any suggestions?

2

I have no idea about Proxmox.
But if you’re cloning a Plex server installation, both VMs will have the same server identity.
Which will eventually lead to plex.tv disabling that identity.

Delete the Preferences.xml file from both containers. Then claim each container just as you would do with a fresh server installation.

3

Thank you, yes I was thinking something similar. I will give them different names.

Ive used this script to fix my access issue: UserCredentialReset/README.md at main · ChuckPa/UserCredentialReset · GitHub