I suspect this has been asked a few times so apologise in advance. I did a quick search but to no avail.
I have one movie missing in Plex that’s in my collection. The only thing I’ve found so far is related to the file format. I have searched the collection for ISO, Video_TS, IMG and BDMV but I don’t have any of these in my collection it seems.
Please could someone give the full list of invalid Plex file formats or suggest another way to find the missing movie, without going through the collection one by one; it’s fairly large…
Personally I’d start with checking the library for duplicate items (use the filter option Duplicates). It’s more likely your movie has actually been accidentally merged with another item.
Keep in mind the “count” you see in Plex isn’t a file count or a movie count. It’s the count of visible items.
Edit:
Other than the above mentioned duplicates, you should also check if your library has created some automatic collections. If items in collections are hidden in the main library, this will also impact your item count
Sorry what do you mean by visible items? Is that, for example, if the movie began with a period, e.g. .45? (not that I have that movie in my collection any more…)
Edits: no duplicates, all my movie folders have the imdb id in the folder name.
No. I’m referring to the items in your library view (vs. files in your file system).
You’ll notice that the number changes if you filter your library for a certain decade (or other filter option).
as for “no duplicates”… have you checked that using the filter option within Plex?
I would suggest installing this 3rd party tool, GitHub - WebTools-NG/WebTools-NG: WebTools Next Generation for Plex, and using that to export a csv of all your movies. I haven’t done an export of Movies but I did of test (using a custom level not one of the built ins levels). I did just check and I would say you would want to make sure “Part file” is one of the fields you export as I believe that should be the field that gives you the actual location on disk.
After you do that, you could then do an export of your directory structure for Movies (I would suggest open command prompt and do a “dir /s /b > output.txt” to get a list [don’t include the quotes]) .
At this point, if you have access to Excel, after making sure the part file and output of your directory structure are similar (cleaning up as necessary), you could do a vlookup to do a check and see what is missing.
Seeing your update, if you have the IMDB name, you might be able to do it a little easier as the was a field I saw in WebTools that you could export. You could then do the dir command for your movie library but just the root of your movie library (so use “dir /b > output.txt” instead) and then extract the IMDB ID and use that as your lookup criteria.
I used the duplicates filter in Plex.
I do have collections but I don’t want the library view to collating them into one. Instead there is the collections tab for that
I’m not sure there’s a conclusive list.
The only other thing coming to mind might be files named in line with the tv-show naming schema. Plex will ignore those in a movie library.
@tom80H and all - Not sure if you’ll know the answer but I’ve found my missing movie! It had to be the one with the longest name: Borat: Cultural Learnings of America for Make Benefit Glorious Nation of Kazakhstan
The folder name is longer due to having the year, imdb id, the file format and the certification. The movie file is the same without certification but with tmdb, video and audio codecs as are all my other movie files and folders exactly the same, so can only be the length I presume?
Glad to hear that helped you figure out the missing movie.
Regarding your latest question, I have that movie also, though my PMS is hosted on Linux running Docker, which could mean some slight differences in regards to path length. That said, I also don’t have all the info that you have in my folder name (see screenshot of the path location from within Plex).
You could also try looking at your logs and notice anything regarding Borat in them and it failing (you can also upload them here if you want someone to take a look).
If you look yourself I would suggest looking at the “Plex Media Server.log” and “Plex Media Scanner.log” log files.
If you upload them, go to Settings from your server then scroll down to the Manage section in the left menu, click on Troubleshooting then click on the Download Logs button and you can upload the logs. Also, make sure that verbose logging is not turned on (it is off by default) and debug logging should be on.
@shark2k Not ideal but I decided to shorten the file name to just Borat (2006) plus the imdb & tmdb id plus file format and codecs and shorter folder name as well. It’s now in Plex!
