Looking for help solving TV Show Metadata not working

[dylantheblueone]

I’m having this exact same issue on Synology DSM 6.2 (xpenology). I have tried clearing out the plug-in support caches, and even completely removing the plugin along with the plex folders. I’ve adjusted the permissions, and the plex user has full control over my TV shows directory. I’m hoping that somebody can help out with this.

Edit:
This forum post may have shed some light on this issue. Looks like there were some changes to the TVDB API.

Server Not Adding Metadata and Thumbnails

Server Version#: 1.18.2.2029 Player Version#: I recently tried to add a few files to my plex server and there was no metadata or thumbnails that were gathered for those files, i then tried removing them and adding them back again to see if that would work which it did not. Then in a bit of desperation i tried to remove my TV library and add it back again but now there is no metadata or thumbnails for any of my TV shows. I don’t know if there is a setting i changed or don’t have selected but …