Losing my shared user list

Plex Media Server
1

Server Version#: 1.20.2.3343
Player Version#: 4.34.4

Hi,
I’ve been hacked about a month or so ago. The guy went into my account and deleted everything including my server, my libraries and my shared list.
I’ve got the whole thing back… but now I cant see my shared user anymore, if i want to modify someone (unshare or change libraries) I cant even see 1 of them.

What can I do?

2

Are you saying that you don’t see any user names on this page? https://app.plex.tv/desktop#!/settings/users-sharing

Have you tried a different web browser? Or a browser tab in ‘incognito’ / ‘Privacy’ mode, with browser add-ons disabled?

3

Yes I’ve tried firefox chrome and even from my cellphone,
Are you saying that you don’t see any user names on this page? https://app.plex.tv/desktop#!/settings/users-sharing
Yes I have about 12 shared user, (they still see my libraries) but right now only 2 are listed (and are the 2 new ones i shared with) the “old” ones, they still see my libraries they can watch movies, I see them watch a movie. But I cannot manage them throught the user and shared page. Even the one you linked

4

Thanks, I will forward this to the devs.

6

Thanks to you!

7

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