Lost access to Plex Server after password trouble

Plex Media Server
1

Server Version#: 1.42.2.10156
Player Version#: 1.112.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I had trouble logging into the Plex app on my tv, after successfully logging in I had lost access to my server and it remains unavailable and offline. I followed this guide https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/ to no avail.

What do I do now?

2

Stop and restart your server using its task tray icon.
Then follow this procedure: New Claiming Requirement for Windows

3

That did it! Thank you so much for your help