I had my HD Homerun active on my system and it stopped working (HD Homerun still works through their software). I deleted it from the PLEX list, and attempted to re add it, but it cannot be discovered. I have tried to add it directly through input of the IP address, but get “There was a problem adding the device: 192.168.1.227”.
I have no experience with QNAP. Did you delete the DVR? I don’t know if I would delete the db file completely. Would probably wipe out everything dealing with your server. There is a table with the tuner devices and their settings. If you know how to manually edit the table you might be able to change the IP Address Plex is using. But deleting the DVR should work I would think. FYI, it is also best to have the HDHR devices setup with a static IP address that way it never changes. This can be done typically through your router DHCP settings.
I have deleted it from Plex; and cannot get it back. Seems that while the Plex front-end does not recall the Homerun, the back-end still thinks it is at the old IP address. And unfortunately, I have not discovered any way to set the HD Homerun as a static IP address.
I used the MAC Address of the HDHR, label on the bottom. Then entered a reservation in my DHCP configuration for the router specifying the MAC Address and what IP Address I wanted used for the device. Then unplugged power to the HDHR, waited a few minutes and plugged it back in. After booting up it was using the new IP address.
Will try to get log after work today. As I recall, when it downloads, I get a couple dozen files, what name of the one to upload?
Only have the one subnet on my network, and QNAP & Plex are at 192.168.1.100 and tuner is at 192.168.1.227.
I was able to download my database last night and it does indeed show that it believes that my HD Homerun is at 192.168.1.215 - as indicated in the excerpt of the log above.
If there is away to “purge” the db of any reference to the DVR, I suspect that it will work (optimize does not). I suspect that it is ignoring my HDHR now as it already has it in the db.
If you could setup a DHCP entry that uses 192.168.1.215 for the HDHR the problem would solve itself. If the HDHR is then using the IP address Plex thinks it should be at the device can be found.
Only have the one subnet on my network, and QNAP & Plex are at 192.168.1.100 and tuner is at 192.168.1.227.
And /24 mask? (255.255.255.0)
If there is away to “purge” the db of any reference to the DVR, I suspect that it will work (optimize does not). I suspect that it is ignoring my HDHR now as it already has it in the db.
Shouldn’t be needed, since a manual add has the possibility to specify an IP Address, so suspect something else is going on here
@johnm_ColaSC said:
If you could setup a DHCP entry that uses 192.168.1.215 for the HDHR the problem would solve itself. If the HDHR is then using the IP address Plex thinks it should be at the device can be found.
That would be a symptom fix, and not lead to finding the cause of this
