Lost password of account and don't remember email

Plex Media Server Desktops & Laptops
1

Good morning !

I just lost my password and tried to reset it to set a new one.
The username to login is known, but not the email-adress behind it.
I tried to enter the email adresses I use and got an answer to reset the password.
But : This is not my wanted account.

So here’s my question :
Hoping for the kindness of the plex support … can you reset my account if I give you the name, so that the “reset-email” will be sent to the e-mail adress thats behind it ?

Or should I just do a new free account and forget the old one ?

Thank you in advance
Dietmar

Server Version#: 1.29.1.63.16-f4cdfea9c
Player Version#: X

2

Please go here:

3

Thats where I’m coming from. This leads me to here !

4

Keep the default Subscription / Billing option selected and use the contact form to contact Plex.

5

Thank you for that hint, I will give it a try !

6

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