I’m seeing a lot of threads being closed, I assume automatically, and probably due to their age and inactivity. However, this is resulting in unaddressed reports of bugs getting closed.
For example:
I’m seeing a lot of threads being closed, I assume automatically, and probably due to their age and inactivity. However, this is resulting in unaddressed reports of bugs getting closed.
For example:
i’ve reopened those two
I appreciate that, but this has really caused a problem in the Feature Suggestions forum. Tons of requests that have not been implemented or (visibly) rejected, many of which have votes, have been closed due to the automatic 90-day rule. In other forums I can understand the value of this, but in Feature Suggestions, this prevents voting (I’m not sure, but I don’t think adding a vote resets the 90-day clock).
Can the rule be disabled in just that forum?
Feature suggestion category does not have the rule to apply the close after 90 for non activity to topics. Note they do not have the message at the bottom in bold that say it will be closed after 90days. ( this Forum Feedback category is also does not have that rule.
Any that were closed in that category should only have been close due to 1. already implemented 2. it is a definite won’t do. 3. a duplicate of one that already exists. 4. Someone using the feature suggestion area for a soapbox to stand on. In all of those cases it would have been manually done by staff.
However I do see that if a feature suggestion was made in another category that does have the rule, say Mobile Devices for example, the setting is not removed when topic moved to feature suggestions. Which I will ask discourse about
just a quick test shows I will just have to remind staff to remove that rule from topics that are moved to feature suggestions. but I will ask discourse is there is way to have that be automatic when moved.
Sounds good, thanks.
Can you reopen this one? It’s still a problem.
this one needs reopening too [REL] Extended Personal Media Shows Agent
it’s the only location, both on plex forums or external, for support and discussion regarding this metadata agent.
dev also references it directly on the agents download page.