I’m running Plex Server from a Terra-Master NAS. When I play music over the network from Plex, there is loud static, like tuning between AM radio stations ( you remember AM radio, right?). I can hear the music playing, but the static drowns it out. Any ideas?
Darrell
PMS Version and platform?
Plex Client version and platform?
Both above items available at: https://app.plex.tv/desktop#!/settings/devices/all
Music type: MP3/ALAC/FLAC/etc, and sampling rate & bit depth if appropriate.
See Investigate Media Information and Formats if needed.
Some clients are not compatible with some audio formats, and you receive noise instead of Plex transcoding the audio. It does not happen often, but you may have run across one such incompatibility.
I have heard this when a client tried to play a .dts file but has no DTS decoder.
Look if you have such an album in your collection.
The mobile app on my android phone screams like a wild banshee when I try to play MP3 music and has done so for YEARS.
It’s really odd, cause my phone plays MP3s without issue - until I try to play one in the Plex App. Plex never even tries to transcode - it just passes screaming banshee audio.
I stopped trying to use it long ago. You get that a few times in the headphones and that’ll pretty much cure you of that urge.
I’d really like to get my hands on such a file, together with the model and make of the phone.
Christone is in your inbox…
(Germans and Delta Blues - sounds good to me…lol)
I’d send you the phone, but I’m usin’ it for stuff other than Plex Music…lol
LG-V5501
and it does the same thing as the last Motorola.
I’m cursed.
Just listened to the files on my Moto G5 plus. I don’t hear any noise.
Is volume-levelling in the Plex app activated?
Were the files analysed for loudness in Plex? (look at the Plex media info)
I noticed that the files have both replaygain and mp3gain tags in them. I wonder if they play a role in this issue.
If you can, make a copy of the album without these tags and try to play that as well.
I have done all that until I’m blue in the face - no effect.
Christone came from Amazon - I tried it in it’s raw state - same thing - the audio was a bit low so I put it through MP3-Gain to bring it up with everything else.
EVERY SINGLE MP3 - that goes through Plex has great Banshee Audio - EVERY SINGLE MP3 that doesn’t go through Plex - sounds fine.
I gave up trying, trying to report it, and adding to already existing reports - when it became clear, after a year or two, Plex is simply unable, or unwilling to fix it.
Nor do I - when I play it on anything except my phone - the current phone, or the previous phone. No such issues in Plexweb, Roku App, FireTV App (Call Ripley), or anything else.
I can’t find that setting - so it’s default is what it’s doing.
I have no idea where to find that info - nor does it matter 'cause 1 second after it hits Plex - Banshee. Only on the phone.
The problem I noticed was with 96 kHz / 24 bit FLAC music on a FireTV Cube Gen 1. 48/16 FLAC played fine.
96/24 FLAC played as straight noise. Calling it inter-station AM static would be too kind. 
This was in May of last year. I haven’t tried it since. I’ll toss some 96/24 in a music library and report back.
I’d call it ‘Ice Picks through the Ear Drums’ - or perhaps the ghost of Sam Kenison, screaming, an inch away from both earholes:
You nailed it! 
Ran a quick test with a 96/24 FLAC 2.0 music file.
The file direct plays via FireTV Cube & FireStick 4K. The problem from last May is fixed.
Also direct plays via Nvidia Shield (this always worked).
Will not play via Plex LG client. Gives message “Error code: h3 (Decode)” on-screen. 44/16 FLAC does direct play.
Fire TV Cube Gen 1 --HDMI–> LG B7 OLED --HDMI-ARC–> Denon 4300
FireTV audio = Best Available
Plex Client 7.25.2.14287, HDMI Passthrough enabled
Direct Play, audio sent to Denon as Dolby Digital Plus 2.0, 48kHz.
Fire TV Stick 4K --HDMI–> LG B7 OLED --HDMI-ARC–> Denon 4300
FireTV audio = Best Available
Plex Client 7.25.2.14287, HDMI Passthrough enabled
Direct Play, audio sent to Denon as Dolby Digital Plus 2.0, 48kHz.
Nvidia Shield Pro (2015) --HDMI–> Denon 4300
Shield audio = Auto
Plex client 7.27.0.14964, HDMI Passthrough enabled
Direct Play, audio sent to Denon as PCM 2.0, 48kHz
LG B7 OLED --HDMI-ARC–> Denon 4300
Plex client 4.21.1
Does not play. “Error code: h3 (Decode)” displayed on-screen.
FLAC 48/16 does direct play, Audio sent to Denon as AC3 2.0.
I’m sorry I’m just now replying-been tied up.
I don’t know what PMS is.
Version 1.18.4.2171 running off Terra-Master NAS.
ALAC files-some 320KB, some 96/24 hi def.
Thanks for the information.
PMS = Plex Media Server, the software that is running on your Terra-Master.
What Plex client and what version are you using to play the music? Android TV, iPhone, Smart TV, etc.
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