My brother has Plex installed on Chromecast with Google TV (the white one) but when he plays a video, it states something about the quality may not be same as it is on the remote server, sure enough the quality is a bit pixelated. However, the internet speed on both ends are plenty for 4K, certainl…

[image] david49092: However, the internet speed on both ends are plenty for 4K, certainly HD. What could be the problem or rather which end? What is the first settings I need to check? Are you considering the upload or download bandwidth of your home’s internet access? Many ISPs still offer…

Thanks very much for your help. The upload and download speeds aren’t the issue. The server has 1Gbps up & down. I’ve noticed under the ‘Remote Access’ section it keeps switching off (see screeenshots) but regardless, the maximum it streams is just 0.7mbps/328p. Does the other screenshot suggest …

Look at the third line of the second screen shot. It says that the connection between server and client is “Indirect”. Which means Plex Relay is used, in absence of a usable direct connection. And Plex relay is restricted to max 1 mbps for users without Plex Pass. In most cases this means that y…

I access my Plex server via TeamViewer. I’m looking into all these Plex subscriptions now as I can’t remember which one I recently purchased.

That is not a cure. Even Plex Pass owners only get 2 mbps for relay connections.

Just to make it more confusing now, when I play a video on my Android phone, the quality is much better and Plex states it’s running at original quality @ 3Mbps, meanwhile playing a video on my laptop (using the app, not a browser) is still @ 0.7Mbps/320p. [Remote 4] It just doesn’t make sense to…

The dashboard clearly shows that both clients are indirectly connected and both get a transcoded video stream. Only the phone is getting a slightly higher bitrate. Are these two clients within your own local network?

Yes, but the laptop is streaming at just 0.7Mbps/328p while the phone is streaming at 3Mbps/1080p, that’s a big difference in quality. Both are on the same Local Network, not local to the server though. I don’t get it and there is no option to increase the resolution in Plex on the laptop, apart fr…

[image] david49092: while the phone is streaming at 3Mbps/1080p The Dashboard says something different. You need to investigate and remove the reason for the indirect connection. Anything else is just a red herring.

Yes, in the ‘Remote Access’ tab of the Plex server, it can say it’s fully accessible with a green tick but then quickly flips to ‘Not available outside your network’. Regardless, the Android phone still streams at 3Mbps while the laptop at just 0.7Mbps along with all the other platforms such as my …

Low quality but fast enough connection

Plex Players

OttoKerner August 4, 2025, 10:04am 13

That means it was never remotely accessible in the first place.

Have you ever streamed remotely from your own server with your own devices?

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Low quality but fast enough connection

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