Lyrics could not be loaded

I found that the newly added music file could not load the corresponding lyrics. I have put the lyrics file with the same name in the directory, and the previously added music has no such problem.

Does it say “Can’t load…” when you click the lyrics link, or is it just acting like the lyrics aren’t there (Lyrics link is disabled)?

Lyrics link is disabled ,button is not clickable。
Snipaste_2022-11-08_12-43-32

Can you screenshot the folder showing the files? You tagged this with “server-synology,” which has a linux-based operating system. The linux file system is case-sensitive, so I’m wondering if the filenames are truly identical.

As shown in the screenshot, the music in the box selection does not display the lyrics.

The two Carly Rae Jepsen tracks that have .lrc files look right, as far as filenames go.

I don’t know, I can’t think of anything else that would stop this from working. Hope someone has another idea.

Ok~Thanks for your help.

Refresh metadata for the album then post the server logs. I can take a look.

Plex Media Server Logs_2022-11-08_15-56-04.zip (4.8 MB)

Looks like you are using a custom agent, make sure you have “Local Media Assets (Albums)” enabled for this agent in Settings → Agents.

Further than that I’m not entirely sure, you could try and do a Plex Dance with the album and see if that helps at all.

Ok, I’ll try. Thank you

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