[SOLVED] Mac to NAS Migration = No Soup For You

Server Version#: 1.18.4.2171

I just attempted to migrate my Plex server from my Mac to my Synology following this website’s procedure: Migrating Plex from Mac to your Synology NAS

But now I just get a “No Soup For You” error.
Screen Shot 2020-01-20 at 5.08.43 AM

No idea why this isn’t working. The procedure listed on that website is missing a few steps and clear info, but I’m fairly tech savvy and was able to reach the finish line. One thing I noticed was that, even if I changed the permission of the Preferences.xml file in File Station, I still didn’t have permission to save it using Synology’s built-in text editor. So I copied the xml file to a local drive on my Mac, and then edited it with TextEdit (in plain text mode) and was able to save it that way. Then I copied it back over to the location mentioned on that website.

I even read this thread:

But letting Plex create the Preferences.xml also did not work.

…but I get no soup. Any ideas?

Does anyone know how to properly migrate the PMS from Mac to Synology that actually works? Thanks in advance!

1 Like

UPDATE: If I turn on PMS back on the Mac, it all works fine. Stop it on the Mac, run it on the NAS, No Soup For You… There’s got to be something, some step or something, missing from this procedure. It doesn’t even see the Plex Server running when I run it on the NAS. I don’t get it.

Without digging too deep into the steps you followed because I’m a bit lazy atm, I can offer up two sources of information that you may not have read:

https://support.plex.tv/articles/201370363-move-an-install-to-another-system/

and the Synology FAQ:

It sounds like you are close. There are a few more articles on the Plex website if you’re still having problems. I won’t paste them yet.

Did anything in there help?

1 Like

Indirectly, maybe… I’m going to try again here soon, starting over, just in case I made a mistake somewhere.

Reasoning: The thing I noticed that seemed odd was when I installed the PMS on my NAS and signed in, when I disabled emptying the trash, etc, and I went back to my Mac PMS, those settings updated there as well. So, I may have skipped a step somewhere. I’ll report back after I’ve tried. (I seem to be making weird little mistakes these days… WTF is happening to me…haha)

I just tried to install everything again, and again No Soup for Me. It doesn’t even see my server as running. I just can’t access it at all.

Anyone know what’s going on? There’s no reason I can find that this shouldn’t work…

SOLVED! I was using a Dynamic DNS to access my NAS, even locally. And when setting up the PMS server for the first time, you cannot do this. You have to log in to your NAS using the actual LAN IP/port while you set it up.

That’s the only thing that I was doing wrong. Everything else is good so far.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.