Cheers!
I’d appreciate any help, as it’s driving me nuts. I’ve done IT for 17 years and tried every trick in the book - but it seems it’s just a bug with the Plex app and no tweak will temporally keep it running.
An older version hopefully works and I’ll avoid updating it until I see the fix in the release notes.
1.31.1.6733 – that seems to be the one I reverted to.
Very strange. I have Plex running on a M1 Mini with 8GB RAM and 256GB SSD. I migrated from a 2012 Mini that that 16GB RAM and 256 SSD. It’s like night and day in terms of performance.
It hasn’t crashed once and I’m running the latest version of Plex. I have 3 Media drives and one ‘Cache’ SSD all connected via USB 3. Not a single issue.
It must something in your configuration that’s causing Plex to crash. I’m thinking it could be a network issue as your media is on a NAS (or similar) and mine is directly attached. My mini is also hardwired into my network.
I would suggest try with USB attached media (as an experiment) to see that works.
I have had a similar migration to yourself, coming from an older iMac, then to a Mac mini, then to a Apple Chip Mac mini.
Other people are also reporting the crashing on macOS - and I have some media connected via USB and the same issue occurs - the app isn’t even logging the crash in the error files.
My setup has been solid and mostly unchanged up until now. I have a solid network with managed switches and 1GB Internet. Highly doubt any network setup would cause an app to totally crash and not even displaying an app closed error on screen.
This issue is related to the app, and Plex need to investigate it further.
I have an M1 Mini connected to media via rclone and it also hard crashed over and over. It was so unstable it wasn’t online long enough to even modify the logging settings before crashing. I had to roll back prior to the Mx binaries to get it working again. I bought the M1 Mini specifically for Apple’s stellar hardware video encoder/decoders and having to decide whether I want to spin up a more power hungry GTX 1070 VM to host Plex. Family members are complaining of slow 4K playback because of ‘hw’ transcoding being done via the CPU on the older binaries.
Cool. May be just try USB media only and not the NAS and see what happens. Unless you’ve tried that already. It probably some really obscure bug in Plex that’s causing this.
I also went from 27" IMac (2009, pre 5K) to 2012 Mac mini (that was in 2017) to M1 mini (a couple of weeks ago). Spooky! My 2012 Mini is now a NAS for Time Machine server and back ups for household computers.
A long time ago I had a dodgy WD HD connected via FireWire 800 which held my iTunes Lib. Every time iTunes opened, my machine kernal panicked. Hence my thinking of your problem. As soon as disconnected the drive, iTuines did not cause a kernal panic. I backed up the drive, reformatted it copied everything back and it all worked. I think I’m still using that drive now (about 9 years now).
I keep coming back to a Plex & Networking/NAS issue for you. Like you I’ve been in IT for a looong time. About 40 years now. Software Engineer and Tech support (tried turning off and on again - amazing how many times that actually works!)
Yeah tried just the USB drive (5TB) and still dies when ever it decides.
Not a bad use for the old Macs to be fair, they are still decent machines.
I’ve read on another post that TeamViewer could be the cause - which I DID have installed, but removed it this evening. Since then…things have worked as expected. Could be a fluke, we shall see. But I know Teamviewer has caused issues in the past for various reasons.
The M2 Mac mini has been solid and still is for me, it’s just the Plex app dying that is letting the side down. The M2 only does Plex so it’s not like anything else I’m doing it causing it to used excess recourses etc. The TeamViewer thing I’ll update back on, but so far so good for tonight anyway.
Interesting!
I have TeamViewer running as well, but have had problems with it in the past. I’m going to uninstall it in a couple of days. I’m now using Tailscale to create a VPN so I can remote into the mini when travelling without the need of TeamViewer. So far that’s been working really well.
My M1 also runs Sonarr, Radarr, sabNZBd, iStatistica (it has a web front end for viewing stats remotely) and up until a few days ago Tautulli (that’s now on the 2012 mini). So far rock solid (which means it will probably end crash and burn now!). I may move Sonarr and Radarr back to the 2012 mini if RAM becomes an issue on the M1.
Have a look at Tailscale and ScreenSharingMenulet from app store. Makes screen sharing a breeze. It’s a front end into macOS Screen Sharing app.
Since removing T/V, things seem more stable. Seen others remove T/V to resolve issues such as these.
Do need to look into all those, but I need to get a stable environment first.
Give me a shout if you need help setting Tailscale etc up. I just helped a friend to do exactly the same thing.
I forgot to say I use Lunasea app on iOS for monitoring Sonarr, Radarr, Sab, Tautulli. It gives me notifications etc.
Works 100% fine on Version 1.32.0.6973. Anything newer and it crashes every few mins.
Must be something really obvious causing the Transcoder to crash. Mine’s still rock solid on the latest version. However, I direct play everything, haven’t yet needed to transcode anything, but I will give that a go and see if it crashes.
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