Hello,
So I recently completely migrated my Plex server from my computer to a Synology DS920+
Thankfully everything went smoothly when transferring metadata from one hard drive to another, but I cannot get the analyze music function to work at all. After the move, only very few of my tracks in my music library still have loudness data attached, a vast majority does not have any loudness data anymore (my old server had loudness data on pretty much everything).
I tried analyzing the entire library, I tried analyzing individual albums, but nothing seems to work for the exception of new music files being entered into the server. I would like to avoid creating a new library just so I can get loudness data / soundprints for my previous library.
Can anyone help me troubleshoot? Iâm new to NAS. I attached the log below for an album I manually tried to analyze.
Thank you all.
Hello, thanks for the reply.
I am finding that the scheduled task doesnât even seem to be working either.
I set the scheduled task to work at 6 PM through 5 AM (I set this in the settings at around 5:30 PM today) 6PM came around but I donât think itâs even running at all.
I am also going to point out a major problem in the above.
May I ask what youâve done to the standard configuration and, most importantly, why youâve done it?
The configuration you show here is nothing like what I have programmed for.
Not knowing what youâve done or why makes supporting it nearly impossible.
I went changing the permissions for the plex user. I believe it was set to âcustomâ before i just changed it to read/write. (I did this to try and see if it made a difference in running an analyze command)
I also donât remember the plex user password to run that deep scan thing manually.
honestly I donât remember what I did, but I know I changed a permission for the plex user on the synology control panel from custom to read/write.
Iâm trying to figure out how to re-install plex on synology without messing with the metadata at the moment so I can come back to the thread with a proper setup.
Sorry. I couldnât tell you why. I grabbed the latest synology install package on plexâs website (instead of using the built in package manager) and installed it that way.
I am the author of the Plex installation scripts on Synology.
The Plex share defaults to /volume1 unless so directed by the user to select another volume in the Package Center dropdown. This dropdown is only visible when multiple volumes are defined in DSM.
Thank you, I honestly donât know much about Synology and thought that my media was supposed to be in the library folder inside the plex share. The warning message about not putting your media I thought was âdonât put your media in this top level directoryâ.
Either way, I got my media moved over to a new share and successfully linked everything up again including my metadata. I also assigned plex permission to use that share as described in your guide.
I set plex to run the scheduled task from 6 PM to 5 AM again, and i think itâs now workingâŠI see that there are âplex media scanner deep analysisâ logs showing up.