Massive Problems with HW transcoding, speed way too slow, sometimes not even starting playback

Plex Media Server NAS & Devices
1

Server Version#: 1.32.5.7210
Player Version#: Plex Web 4.108.0 and Plex Android 9.26.0.2648

My DS420+ at DSM 7.1.1 is Geminilake based, thus I need the most recent Plex Server to be able to use HW transcoding again at all. Before that I used the Beta/Test build provided here (Hardware Transcoding issue (quicksync) in docker - #18 by ChuckPa) from GDrive for testing and this one worked quite OK. When I upgraded to the most recent official one I had no HW transcoding at all anymore. This was due to the VAAPI driver iHD_drv_video.so looking for a dependency (libigdgmm.so.plex) that was gone. I fixed that by removing the driver folders and let it redownload them. Now I have HW transcoding again, but the speed
 is terrible.
Chrome Plex Web jumps down to modern art VHS quality almost instantly.
Plex on Android starts happily on Direct Play, but if I set the transcoder to Auto it just stays on a “loading” circle and black screen, most of the time Plex does not even recognize a open playback session? Sometimes I even manage to get it to start just to get a Transcode throttlled state immediately and no playback at all anymore.
All in all it’s almost not working at all. In my logs you can find a few tries from Web and Android a few minutes ago and yesterday evening some fatalities coming from a FireTV Stick and Android TV. Right now Plex is only useable with transcoding disabled

Plex Media Server Logs_2023-07-05_11-13-16.zip (3.4 MB)

2

The problem here is subtitle burning (which Synology machines are very poor at)

Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: E1 - TBA: Direct Play is disabled
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: E1 - TBA: media must be transcoded in order to use the dash protocol
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: E1 - TBA: selected subtitle cannot be converted to a compatible format, burning into video stream
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: E1 - TBA: avoiding video remux due to burned subtitle stream
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: E1 - TBA: no remuxable profile found, so video stream will be transcoded
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Jul 05, 2023 11:07:18.596 [140297981664056] DEBUG - [Req#5be9e/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Jul 05, 2023 11:07:18.597 [140297981664056] DEBUG - [Req#5be9e/Transcode] Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (GeminiLake [UHD Graphics 600])

Transcoder is using the hardware:

Jul 05, 2023 11:07:19.512 [140297979554616] DEBUG - [Req#5bebc/Transcode] [FFMPEG] - Created surface 0.
Jul 05, 2023 11:07:19.512 [140297979554616] DEBUG - [Req#5bebc/Transcode] [FFMPEG] - Direct mapping possible.
Jul 05, 2023 11:07:19.513 [140297979554616] INFO - [Req#5bebc/Transcode] Preparing driver imd for GPU GeminiLake [UHD Graphics 600]
Jul 05, 2023 11:07:19.513 [140297979554616] DEBUG - [Req#5bebc/Transcode/DriverDL/imd] Skipping download; already exists
Jul 05, 2023 11:07:19.513 [140297979554616] DEBUG - [Req#5bebc/Transcode] TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Jul 05, 2023 11:07:19.513 [140297979554616] DEBUG - [Req#5bebc/Transcode/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex\ Media\ Server/Codecs/8217c1c-4578-linux-x86_64/' LIBVA_DRIVERS_PATH="/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/va-dri-linux-x86_64" XDG_CACHE_HOME="/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache" XDG_DATA_HOME=/volume1/@appstore/PlexMediaServer/Resources X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/volume1/@appstore/PlexMediaServer/Plex Transcoder" -codec:0 h264 -hwaccel:0 vaapi -hwaccel_fallback_threshold:0 10 -hwaccel_device:0 vaapi -codec:1 aac_lc -analyzeduration 20000000 -probesize 20000000 -i "/volume1/video/TV show/The Girl I Like Forgot Her Glasses/S01/The Girl I Like Forgot Her Glasses - S01E01 - The Girl I Like Forgot Her Glasses.mkv" -map_inlineass 0:2 -filter_complex "[0:0]scale=w=1280:h=720:force_divisible_by=4[0];[0]format=pix_fmts=nv12[1];[1]inlineass=font_scale=1.000000:font_path=/volume1/@appstore/PlexMediaServer/Resources/Fonts/NotoSans-Medium.otf:fontconfig_file=/volume1/@appstore/PlexMediaServer/Resources/fonts.conf:language=de[2];[2]hwupload[3]" -map "[3]" -codec:0 h264_vaapi -b:0 6667k -maxrate:0 8890k -bufsize:0 17780k -r:0 23.975999999999999 -force_key_frames:0 "expr:gte(t,n_forced*3)" -filter_complex "[0:1] aresample=async=1:ochl='stereo':rematrix_maxval=0.000000dB:osr=44100[4]" -map "[4]" -metadata:s:1 language=jpn -codec:1 aac -b:1 248k -f dash -seg_duration 3 -dash_segment_type mp4 -init_seg_name 'init-stream$RepresentationID$.m4s' -media_seg_name 'chunk-stream$RepresentationID$-$Number%05d$.m4s' -window_size 5 -delete_removed false -skip_to_segment 1 -time_delta 0.0625 -manifest_name "http://127.0.0.1:32400/video/:/transcode/session/7n2fiyc0tu7rhxmsccscja3r/b06a1154-0be0-4f47-9825-26bd3bf70432/manifest?X-Plex-Http-Pipeline=infinite" -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 dash -map 0:2 -f null -codec ass nullfile -start_at_zero -copyts -vsync cfr -init_hw_device vaapi=vaapi:/dev/dri/renderD128 -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/7n2fiyc0tu7rhxmsccscja3r/b06a1154-0be0-4f47-9825-26bd3bf70432/progress

  1. Are PGS, VOBSUB, or DVDRIP subtitles in the file?

  2. Is the Android player app set to ‘burn always’ for subtitles ?

3
  1. I tried different files. The one I try right now and fails on Android transcoding has ASS Subtitles.
  2. Nope, it’s set to Automatic.

Funny thing is that it worked fine in the past. With the not so liked VaapiDriver=“i965” I mean.
Plex Media Server Logs_2023-07-05_16-23-47.zip (3.8 MB)

4

Would you please go reverify ALL the player settings?

I am seeing BURN requested by the player (maybe it can’t play ASS)
AND
I am seeing bandwidth being reduced.

Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30313050 -> p010le.
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] Codecs: Testing with profile 'High'
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: Selected protocol dash; container: mp4
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: analyzing media item 44151
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: Direct Play is disabled
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: media must be transcoded in order to use the dash protocol
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: selected subtitle cannot be converted to a compatible format, burning into video stream
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: avoiding video remux due to burned subtitle stream
Jul 05, 2023 16:16:08.803 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: no remuxable profile found, so video stream will be transcoded
Jul 05, 2023 16:16:08.804 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Jul 05, 2023 16:16:08.804 [140297981664056] DEBUG - [Req#6f78b/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Jul 05, 2023 16:16:08.804 [140297981664056] DEBUG - [Req#6f78b/Transcode] Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (GeminiLake [UHD Graphics 600])
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x41524742 -> bgra.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x42475241 -> argb.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x41424752 -> rgba.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x52474241 -> abgr.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x58524742 -> bgr0.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x42475258 -> 0rgb.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x58424752 -> rgb0.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x52474258 -> 0bgr.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30335241 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30334241 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30335258 -> x2rgb10le.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30334258 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x36314752 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x50424752 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x50524742 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x56555941 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30303859 -> gray.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x3231564e -> nv12.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x3132564e -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x32595559 -> yuyv422.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x59565955 -> uyvy422.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x32315659 -> yuv420p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30323449 -> yuv420p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x50313134 -> yuv411p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x48323234 -> yuv422p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x56323234 -> yuv440p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x50343434 -> yuv444p.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x33434d49 -> unknown.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] [FFMPEG] - Format 0x30313050 -> p010le.
Jul 05, 2023 16:16:08.806 [140297981664056] DEBUG - [Req#6f78b/Transcode] Codecs: Testing with profile 'High'
Jul 05, 2023 16:16:08.807 [140297971059512] DEBUG - Request: [80.153.2.157:63002 (WAN)] GET /:/timeline?ratingKey=43638&key=%2Flibrary%2Fmetadata%2F43638&playbackTime=0&playQueueItemID=104827&state=playing&hasMDE=1&context=home%3Ahub.home.television.recent&row=8&col=0&time=0&duration=1420000&utm_referer=https%3A%2F%2Fdreimer1986.spdns.de%3A32400%2F (11 live) #6f789 TLS GZIP Signed-in Token (dreimer1986) (Chrome)
Jul 05, 2023 16:16:08.808 [140297971059512] DEBUG - [Req#6f789] Client [o2mq5yn5cm8q055cyeer6ejn] reporting timeline state playing, progress of 0/1420000ms for guid=, playbackTime=0ms ratingKey=43638 url=, key=/library/metadata/43638, containerKey=, metadataId=43638, source=
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] We're going to try to auto-select an audio stream for account 1.
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] Selecting best audio stream for part ID 45007 (language: de)
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] We're going to try to auto-select a subtitle.
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] Selected a foreign audio track: ja
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] Subtitles: Found a candidate subtitle language [de] for a foreign film
Jul 05, 2023 16:16:08.814 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: E1 - TBA: Audio Direct Streaming is disabled, so video's audio stream will be transcoded
Jul 05, 2023 16:16:08.814 [140297971059512] DEBUG - [Req#6f789] Audio Stream: 96777, Subtitle Stream: 96778
Jul 05, 2023 16:16:08.814 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: Cannot direct stream audio stream due to profile or setting limitations
Jul 05, 2023 16:16:08.814 [140297981664056] DEBUG - [Req#6f78b/Transcode] MDE: The Girl I Like Forgot Her Glasses - S1 E1 - TBA: selected media 0 / 44151

As a further test, Turn subtitles OFF in the player.
Confirm normal playback is successful with subtitles off.

5

OK, I asked the one using the FireTV Stick 4k for disabling Subs. Subs off or not
 No playback possible. Here the Logs of that incident.
Plex Media Server Logs_2023-07-05_21-28-02.zip (3.7 MB)

6

This will play on anything with HDR transcoding capability.

create an other-videos section
add this

play it.

7

Added it and started playback from external. Android wants to convert down to 8 MBit 1080p and
 does not start at all. Circle of death and the thumbnail I see, that’s it.
Plex Media Server Logs_2023-07-05_23-03-25.zip (4.3 MB)

8

@dreimer1986

The server is starting the transcode just fine.

Jul 05, 2023 23:00:31.137 [140084839856952] DEBUG - [Req#dc3e/Transcode/74be4fe8ad2ca2c3-com-plexapp-android] TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Jul 05, 2023 23:00:31.137 [140084839856952] DEBUG - [Req#dc3e/Transcode/74be4fe8ad2ca2c3-com-plexapp-android/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex\ Media\ Server/Codecs/8217c1c-4578-linux-x86_64/' LIBVA_DRIVERS_PATH="/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/va-dri-linux-x86_64" OCL_ICD_VENDORS="/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/cl-icds-linux-x86_64" X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx cl_cache_dir="/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/Shaders/icr-97-linux-x86_64/" "/volume1/@appstore/PlexMediaServer/Plex Transcoder" -codec:0 hevc -hwaccel:0 vaapi -hwaccel_fallback_threshold:0 10 -hwaccel_output_format:0 vaapi -hwaccel_device:0 vaapi -codec:1 aac_lc -analyzeduration 20000000 -probesize 20000000 -i "/volume1/video/movie/LG Colors of Journey HDR UHD 4K Demo.mkv" -filter_complex "[0:0]hwupload[0];[0]scale_vaapi=w=3840:h=2160:format=p010[1];[1]hwmap=derive_device=opencl[2];[2]tonemap_opencl=tonemap=mobius:format=nv12:m=bt709:p=bt709:r=tv[3];[3]hwmap=derive_device=vaapi:reverse=1[4];[4]hwupload[5]" -map "[5]" -metadata:s:0 language=eng -codec:0 h264_vaapi -b:0 62208k -maxrate:0 82944k -bufsize:0 165888k -r:0 60 -force_key_frames:0 "expr:gte(t,n_forced*3)" -filter_complex "[0:1] aresample=async=1:ochl='stereo':rematrix_maxval=0.000000dB:osr=48000[6]" -map "[6]" -metadata:s:1 language=eng -codec:1 libopus -b:1 256k -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 3 -segment_start_number 0 -segment_copyts 1 -segment_time_delta 0.0625 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/74be4fe8ad2ca2c3-com-plexapp-android/5edec683-6179-48c0-8fbc-6233d58ea056/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 "media-%05d.ts" -start_at_zero -copyts -vsync cfr -init_hw_device vaapi=vaapi:/dev/dri/renderD128 -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/74be4fe8ad2ca2c3-com-plexapp-android/5edec683-6179-48c0-8fbc-6233d58ea056/progress
Jul 05, 2023 23:00:31.137 [140084839856952] DEBUG - [Req#dc3e/Transcode/74be4fe8ad2ca2c3-com-plexapp-android/JobRunner] In directory: "/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-74be4fe8ad2ca2c3-com-plexapp-android-5edec683-6179-48c0-8fbc-6233d58ea056"
Jul 05, 2023 23:00:31.137 [140084839856952] DEBUG - [Req#dc3e/Transcode/74be4fe8ad2ca2c3-com-plexapp-android/JobRunner] Jobs: Starting child process with pid 28526

It’s setting the max rate to 80 Mbps, not 8 Mbps

I don’t think that device you’re playing on can handle the playback.

Do you have a computer with a web browser you can play this on?

Doing so will verify the server is working correctly.

9

Uuuh, why 80?! It’s above the hard limit I set for external sources
 How can it even go that high? And It can’t even be set that high on my Android App.

image
image756×221 17.6 KB

This could be the problem I have, but
 why? To answer the question regarding browser
 Not right now. This has to wait until tomorrow at work then as anything else is in the same network as the Plex server itself.

Btw, I managed to find a case of ring of death and Tautulli telling me it’s throttled once more:
Plex Media Server Logs_2023-07-06_02-04-09.zip (4.1 MB)
In this case it’s a SRT sub and Android again.

Somehow things are a bit fishy
 As I already said, it worked fine before, even all the Subs. I have two friends accessing it and they never complained until now. Before I set the config to i965 and it worked way better. (Just to confirm that: It worked better without it if you compare it to right now) As you might know this was spread as secret tune up solution for a while already. Especially for my NAS it was so well known that there even were websites explaining what to do to get the better HW transcode for H265 etcetc.
Can I somehow persuade the Plex version to change to i965? Just to compare. Last time I tried to set it in the config file it made any HW acceleration vanish. Likely because it has no interest in loading the fitting VAAPI driver I guess?
There seem to be a few setups that still run better that way as it seems, so maybe it’s worth a try? Maybe if that really would help, you should think about adding a way to select it in the WebUI, too?

10

Since it worked better without the i965 callout (which the J4025 doesn’t need), I suggest removing the i965 callout. That might be the source of your whole problem.

The updated iHD (intel media driver in what you have now doesn’t use the i965 on J4xxx CPUs

That failing,

Here,
Let’s just spin back to 1.31.3.6999. Take the i965 reference out.
It’ll take everything out of the equation.

11

Way faster I would say, It loaded icr-9-linux-x86_64 and the results are quite fine now. Well, the Demo video is struggling a bit as it’s HEVC, but it works.
Plex Media Server Logs_2023-07-06_02-39-22.zip (3.7 MB)
Yes, no settings file tinkering here

12

@dreimer1986

Your logs also have others playing and transcoding.

The J4025 isn’t a 3 Ghz Intel Core class CPU.

I think you’re good to go now.

No tinkering with hidden preferences anymore .

13

Good to go indeed, thanks for that :smiley:
But what about the newer versions of Plex? Any clue why they are slower? I mean I can stay there for a while, but some time in the future I’d like to use a recent one again.
If it would not be such a hassle to move the server to another hardware, I could hop to something faster like my i7 NUC, but currently I am fine with the low power way the NAS provides (again thx to your help here).

14

With 1.31.3.6999, you’re only a few builds back but yes I understand wanting to be fully current with all the latest.

I have a list of things to ask at Monday’s Engineering meeting.
The status of GeminiLake machines is one of them.

2 Likes
15

Alright as long as this odyssey helps to progress I am all for waiting :smiley:

Btw, at work now. Tested Plex on Chrome and transcoding works flawless, as long as it’s not a ASS sub it wants to burn in. This causes Android to run a specific video just fine as it directly streams the ASS and Chrome to burn in vain by burn in attempts needed. Maybe I really have to move to something else
 in the future

16

SRT subtitles work for everything.

I’ve had problems with ASS & SSA compatibility but never with SRT subtitles.

17

Hello, is there any news on this subject? My DS-920+ still is doing the conversions over the software instead of the hardware which it does not like, especially when more then one stream are requested
 Running 1.32.5.7349 at the moment.

18

@ramon024

We do not have GeminiLake CPUs resolved yet.
There is a problem with subtitles getting in the way.
We’re also still dealing with the staffing changes.

The Synology build I provided (1.32.1.6999) is one of the last builds before the regression.

We are making progress. Unfortunately, it’s not as quickly as we used to be but that will return to normal as we get settled again.

1 Like
19

Thank you very much for your answer @ChuckPa . Sometimes circumstances force you to take things a bit slower than you’d like, and that is clearly the case for the team at the moment. I’m happy to know the problem is still on your list of things to solve and will resort to the version mentioned for the time being.

20

@ramon024

It’s so very much on our list that we talk about some facet of it daily with each other and it’s an ever-present agenda item on our weekly meetings