Match an album but after click is not matched

Server Version#: Version 1.20.3.3437 (Synology DS218play)
Player Version#: Version 4.34.4 (Win 10 x64)

I try to Match an Album with a Match entry, when I click the desired option there is no effect on the album. Checking into the logs found a PUT Bad Request 400 when tries to apply the match.

Plex Media Server Logs_2020-10-21_12-40-38.zip (4.3 MB)

cURL Request:

curl 'https://192-168-1-140.a131a13cf46c422488077f0f1e10400c.plex.direct:32400/library/metadata/8996/match?guid=mbid%3A%2F%2Fb47a5a66-b0bc-4864-8704-18b4bf8f5b44&name=Xque%20Compilation%202001&year=2001&guid%5B8997%5D=mbid%3A%2F%2F3819701f-7301-4afc-86ec-f2a1c9d28597&guid%5B8998%5D=mbid%3A%2F%2Fbfe4e255-c7c6-4f95-963a-ba895badd827&guid%5B8999%5D=mbid%3A%2F%2F1ad23c59-9472-4be9-94ff-b4cdfdb41b60&guid%5B9000%5D=mbid%3A%2F%2Fa428bf03-b2b3-4177-92b1-891d499c5607&guid%5B9001%5D=mbid%3A%2F%2Fe2b0f8c7-d82e-4ff0-932a-2b05e7593420&guid%5B9002%5D=mbid%3A%2F%2F16009ca3-0b4d-442a-9933-5134ff89868d&guid%5B9003%5D=mbid%3A%2F%2Fa1b2f4f2-06f8-44f4-8674-b6e4f2db9059&guid%5B9004%5D=mbid%3A%2F%2F9c8820eb-1881-4baa-9207-9506c2ab3a94&X-Plex-Product=Plex%20Web&X-Plex-Version=4.44.2&X-Plex-Client-Identifier=813z5ty6wsk5bgo2wo83qvr0&X-Plex-Platform=Firefox&X-Plex-Platform-Version=79.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1920x938%2C1920x1080&X-Plex-Token=wX96f4Bq3cUWS_VV9xXg&X-Plex-Language=en' -X PUT -H 'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0' -H 'Accept: text/plain, */*; q=0.01' -H 'Accept-Language: en' --compressed -H 'Referer: https://app.plex.tv/' -H 'Origin: https://app.plex.tv' -H 'DNT: 1' -H 'Connection: keep-alive' --data-raw ''

I found that in MusicBrainz when a Release is in a state of voting, and appears in yellow in the web: image

It is searchable in Plex but give the 400 PUT when I try to match

Maybe we can add a Pending tag or not showing the not completed releases?

I was waiting some problematic albums to fix and close the edit on MusicBrainz.

But I still have some problems with some albums, got error 400 when try to match.

I also found that after the 400 Error there is a XML error on the browser console:

XML Parsing Error: no root element found
Location: https://192-168-1-140.a131a13cf46c422488077f0f1e10400c.plex.direct:32400/player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.46.2&X-Plex-Client-Identifier=yp0x11jzde8c54cef7x0xgwn&X-Plex-Platform=Firefox&X-Plex-Platform-Version=82.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=2560x740%2C2560x1440&X-Plex-Token=EPp_N_RDfz1RWzGMbKTS&X-Plex-Language=en
Line Number 1, Column 1:

Please anybody can help me?

There’s definitely a bug of some sort. I reported it here:

It’s easy to reproduce. Add an album that can’t be matched at MusicBrainz. Then add the album to the Musicbrainz database. Wait a few days for Plex to sync the data from their database… Match or Fix Match will bring up the proper album, but refuses to match.

A workaround till the bug is fixed is to “Refresh Metadata” for the artist. For some reason that will match the album properly.

Sorry for mixing something I didn’t put the whole context.

I’m new to Plex and MusicBrainz and I’m creating libraries for all my music, mainly electronic music form 1995 - 2015 aprox. For missing entries I try create new releases on MusicBrainz then I correct the names with MusicBraniz Picard application and I try to match in the Plex.

Said that, I had some problems matching albums that I created the entry on MusicBrainz.
When an album cannot match I see an HTTP error 400 always but unfortunately do not come with some information about what happens, so I’m try figuring out what is happening.

For now I spoted, problems when:

  • The album is with an open edting on MusicBraniz (show with the orange label), that was the case with Blanco & Negro album.
  • The album has multiple artists labeled in the Release. In this cases I’m trying to create a new artists entry in MusicBrainz as a Group to avoid the sync problems.
  • The album has multiple artitsts labeled in the Release Group.
  • In some cases I detected Plex duplicates the Artists entry and looks it breaks the system.
  • Another case I suspect is a Release that the artists use a alias, like this case https://musicbrainz.org/release/9f050bdc-baa3-4e3e-98f6-012791955567

But I have some cases that I cannot guess what is happening yet, seems the album is correct but cannot match.

For example this one https://musicbrainz.org/release/b8124aa4-4b3a-43c3-bc7c-cfce62676436

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.