Hi @sa2000 . Just an FYI, if you are trying to download on iOS (iPad or iPhone) your download will likely fail if you do not keep the app in the foreground and the device unlocked. This is because PLEX does not implement background downloads. Once the app is placed into the background or the device locks, the download will stop and/or fail after about 30s. I’m not sure if this pertains to your issue, but it sounds like it. Please see this Feature Request and vote accordingly.
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