Media in Media shared folder can't be scanned by Plex

Plex Media Server NAS & Devices
1

OK, I moved my media from plex folder to Media shared folder as stated in the FAQ. I have permissions set to plex and admin. I changed the owner permissions to admin on all the folders. I don’t understand what group=users and 644 permissions means or where I see that.

Also, I deleted my Movies folder and can’t see how to add new media. So, I would appreciate that help as well.

Server Version#:1.18.1.1973 (uldated today)
Player Version#:
DSM # DSM 6.2.2-24922 Update 3
DS218+

2

OK, added Movies folder, but it can’t see any of my films now. Is there a reason that FAQ still says putting media in Media shared folder when I had no trouble putting media in plex folder and getting it seen?

Anyway, I checked individual video files, and they have admin set as owner.

3

Control Panel - Shared Folders

  1. EDIT the Movies share
  2. Permissions tab
  3. Give user Plex permission to READ or READ/WRITE the share as you wish
4

dsm2
dsm2900×555 23 KB

I have done that already.

5

OK, after rebooting./restarting Plex I can now add folders from Media shared folder but Plex still won’t scan it.Logs (1).zip (2.0 MB)

6

Thanks for the logs.

I found it.

Unfortunately, the DB is corrupt.

Nov 01, 2019 10:35:44.625 [0x7fe3410d0700] ERROR - SQLITE3:(nil), 11, database corruption at line 79051 of [bf8c1b2b7a]
Nov 01, 2019 10:35:44.626 [0x7fe3410d0700] ERROR - SQLITE3:(nil), 11, statement aborts at 130: [select media_items.id as 'media_items_id', media_items.library_section_id as 'media_items_library_section_id', media_items.section_location_id as 'media_items_section_location_id', me

On Synology, the databases are in Plex/Library/Application Support/Plex Media Server/Plug-in Support/Databases

I recommend the easier way of doing this:

  1. Stop Plex
  2. Give your username R/W permission to the Plex share
  3. File Station -> Drill down into Library into the Databases directory
  4. Look for the most recent backup of your DB. Keep this in mind (we’ll use it)
  5. Rename the existing com.plexapp.plugins.library.db to have a -bad at the end
  6. Rename your most recent backup of the DB to be named com.plexapp.plugins.library.db
  7. Make a new copy of that main DB file (in case something else happens)
  8. Start Plex
  9. Scan all your files and metadata to make sure everything is back in sync.
7

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