I am running the latest version of Plex server on Windows 10 and the latest version of Plex Web app. I have life long subscription to the service. Today late evening i started to notice following error when trying to access my Plex:
Media not found.
The media you’re trying to access doesn’t seem to exist.
My media is there sound and well and yet Plex claims is not there. What’s going on? I really with that Plex stopped monkeying around user’s person stuff and regardless of internet connection or login to the app I should be able to play it (that was the case a few generations ago). Now it feels like I am no longer in control of my own media. All the fluff that Plex provide starts to be too high of a price to pay so maybe it’s time to dump Plex and go back to old fashion folder management. Sure, it will not have pretty interface but at least it’s mine and I know it will be there. Very disappointing.
i am also experiencing this issue on my FreeNAS plex server. it worked just fine hours ago. i restored my metadata from a backup and still the same issue and i checked the data for corruption and still nothing. but then i saw this come up when trying to load it in the windows 10 player. i am wondering if this is some how related.
i guess time will tell then. i wont try any more troubleshooting for now. i just dont get how plex infrastructure being down affects a local database. the whole point of the downloading metadata is that you dont have to reach out to a server everytime you want to load it.
Looks like Plex is having issues. I did not realize that accessing a local Plex Media Server requires and Internet connection to work. That’s absurd. I used to still be able to use my PMS on the local network when my Internet was down. What happened?
I was first afraid I has having external drive issues (where all my media are), until I noticed my user picture missing from the user icon. I even did a software repair of server/client on windows 10 (and another win 7 box) before realizing the problem seems to be on PLEX TV side.
Ok well I went ahead and unplugged the Internet from my local network and now I can use Plex locally, but it seems only if you were already logged in as a local user. Really flaky. They need to fix this so we can easily watch on our local server when either their servers aren’t working right or we are offline. This alone would give me reason to find an alternative, if there is one.
yeah thats the issue tbh there is no real alternative to the full functionality of plex and they know that so there is very little incentive for them to fix things like these
If the API server is down, then the Plex Status page (status.plex.tv) should actually say so, instead of shining green lights for everything. What’s the point of a status page if it lies about the status?
And yeah, it’s atrocious that we can’t watch our own content on our own networks without Plex having internet access.
40+ minutes into a total outage for my offline plex servers that I only use at home within my network. 0 updates on their status page. This is a little nuts that my offline servers require internet access to even load. Whats the point of a status page if its 100% manual and nobody updates it??
FYI, I am able to get it sorta working by editing the following into my /etc/hosts file in linux “127.0.1.1 plex.tv api.plex.tv” and restarting plex.
