Server Version#: 1.40.0.7998-c29d4c0c8
Player Version#: 5.77.1
I keep getting the following error when trying to play anything from my Plex server. This is happening on two different devices.
“[Req#4fdec] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data”
“Got exception from request handler: bad lexical cast: source type value could not be interpreted as target”
I’ve never had issues streaming before. I can get to the media and the metadata, but when trying to stream any content that resides on my Windows 11 Plex server, it just shows the loading circle.
I’ve updated to the latest version of Plex Server, I’ve reset the client app, I’ve installed all latest Windows 11 updates, I’ve rebooted the computer, router, and TV’s, all to no avail.
Below are the logs:
Mar 01, 2024 01:20:49.310 [15932] Debug — Request: [127.0.0.1:56123 (WAN)] GET /library/parts/18751/1704580533/file.mp4 (13 live) #83410 TLS GZIP Signed-in Token (BorsalinoA) (TV 2018)
Mar 01, 2024 01:20:49.314 [15932] Debug — [Req#83410] Streaming Resource: Attempting to create AdHoc dp session for part 18751
Mar 01, 2024 01:20:49.316 [15932] Debug — [Req#83410] TranscodeUniversalRequest: using profile Generic
Mar 01, 2024 01:20:49.316 [15932] Debug — [Req#83410] Downloading document http://127.0.0.1:32401/library/metadata/6475?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=token%3DqjF7MetkcpGM6P7PymgU
Mar 01, 2024 01:20:49.316 [15932] Debug — [Req#83410/HCl#4856] HTTP requesting GET http://127.0.0.1:32401/library/metadata/6475?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=token%3DqjF7MetkcpGM6P7PymgU
Mar 01, 2024 01:20:49.316 [8080] Debug — Request: [127.0.0.1:55868 (WAN)] GET /library/metadata/6475?includeBandwidths=1&offset=-1 (13 live) #833f8 GZIP Signed-in Token (BorsalinoA) (TV 2018)
Mar 01, 2024 01:20:49.322 [8080] Debug — We’re going to try to auto-select an audio stream for account 1.
Mar 01, 2024 01:20:49.322 [8080] Debug — Selecting best audio stream for part ID 18751 (language: )
Mar 01, 2024 01:20:49.322 [8080] Debug — Audio Stream: 41607, Subtitle Stream: -1
Mar 01, 2024 01:20:49.327 [19700] Debug — Completed: [127.0.0.1:55868] 200 GET /library/metadata/6475?includeBandwidths=1&offset=-1 (13 live) #833f8 GZIP 10ms 3729 bytes (pipelined: 1171)
Mar 01, 2024 01:20:49.327 [19912] Debug — [HttpClient/HCl#4856] HTTP/1.1 (0.0s) 200 response from GET http://127.0.0.1:32401/library/metadata/6475?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=token%3DqjF7MetkcpGM6P7PymgU (reused)
Mar 01, 2024 01:20:49.328 [15932] Warning — [Req#83410] Streaming Resource: Bandwidth exceeded: 7752 kbps > 1000 kbps
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: received PLEX_PROTOCOL_ANY from client, but could not determine best protocol. Defaulting to HTTP
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: analyzing media item 18748
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: Trolls Band Together (2023): Direct Playing due to no transcode profile
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: Trolls Band Together (2023): no direct play video profile exists for http/mp4/h264
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: Trolls Band Together (2023): no direct play video profile exists for http/mp4/h264/aac
Mar 01, 2024 01:20:49.328 [15932] Debug — [Req#83410] MDE: Trolls Band Together (2023): selected media 0 / 18748
Mar 01, 2024 01:20:49.328 [15932] Error — [Req#83410] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
Mar 01, 2024 01:20:49.329 [15932] Debug — [Req#83410] Streaming Resource: Reached Decision id=6475 codes=(General=2000,Neither direct play nor conversion is available. Direct Play=3000,App cannot direct play this item. No direct play video profile exists for protocol http, with container mp4, and video codec h264. Transcode=4005,Cannot convert this item. No conversion profile found for protocol http.) media=(id=18748 part=(id=18751 decision=none protocol=http streams=(Video=(id=41606 decision= width=1920 height=804) Audio=(id=41607 decision= channels=6 rate=48000))))
Mar 01, 2024 01:20:49.329 [15932] Error — Got exception from request handler: bad lexical cast: source type value could not be interpreted as target
Mar 01, 2024 01:20:49.329 [19700] Debug — Completed: [127.0.0.1:56123] 500 GET /library/parts/18751/1704580533/file.mp4 (13 live) #83410 TLS GZIP 22ms 405 bytes (pipelined: 41)
