Media Playback stops unexpectedly

General Discussions
3

SNP2004,

Not an expert here with the logs - but just browsing some of them, these lines jump out:

Mar 18, 2020 16:07:42.906 [12352] WARN - HTTP error requesting GET https://120-149-80-114.bc64a39c26954fb290734dad0bd1a4ba.plex.direct:12661/identity (0, No error) (Failed to connect to 120-149-80-114.bc64a39c26954fb290734dad0bd1a4ba.plex.direct port 12661: Connection refused)
Mar 18, 2020 16:13:23.080 [12548] ERROR - EventSource: Retrying in 15 seconds.
Mar 18, 2020 16:13:24.332 [6604] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 18, 2020 16:13:24.332 [6604] WARN - HTTP error requesting GET http://plex.tv/pms/:/ip (0, No error) (Could not resolve host: plex.tv)
**Mar 18, 2020 16:13:24.332 [6604] ERROR - PublicAddressManager: Unable to get public IP adddress from myPlex (httpCode=-6): **
Mar 18, 2020 16:13:24.380 [6604] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 18, 2020 16:13:24.380 [6604] WARN - HTTP error requesting PUT https://plex.tv/devices/5f7bf4c3f2f9f696528688f8aaba838df24b9996?httpsEnabled=1&httpsRequired=0&dnsRebindingProtection=0&natLoopbackSupported=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Could not resolve host: plex.tv)
Mar 18, 2020 16:13:24.380 [6604] WARN - MyPlex: Updating device connections failed, retrying in 10 seconds.
Mar 18, 2020 16:13:26.314 [6520] ERROR - Network Service: Error in browser handle read: 995 (The I/O operation has been aborted because of either a thread exit or an application request) socket=-1
Mar 18, 2020 16:13:26.414 [6520] INFO - Network Service: Abandoning browse socket, it was closed.
Mar 18, 2020 16:13:26.414 [6520] ERROR - Network Service: Error in browser handle read: 995 (The I/O operation has been aborted because of either a thread exit or an application request) socket=-1
Mar 18, 2020 16:13:26.515 [6520] INFO - Network Service: Abandoning browse socket, it was closed.
Mar 18, 2020 16:13:31.321 [6520] ERROR - Network Service: Error in browser handle read: 995 (The I/O operation has been aborted because of either a thread exit or an application request) socket=-1
Mar 18, 2020 16:13:31.422 [6520] INFO - Network Service: Abandoning browse socket, it was closed.
Mar 18, 2020 16:13:31.422 [6520] ERROR - Network Service: Error in browser handle read: 995 (The I/O operation has been aborted because of either a thread exit or an application request) socket=-1
Mar 18, 2020 16:13:31.522 [6520] INFO - Network Service: Abandoning browse socket, it was closed.
Mar 18, 2020 16:13:35.721 [6684] ERROR - Error issuing curl_easy_perform(handle): 7
Mar 18, 2020 16:13:35.721 [6684] WARN - HTTP error requesting GET https://120-149-80-114.bc64a39c26954fb290734dad0bd1a4ba.plex.direct:12661/identity (0, No error) (Failed to connect to 120-149-80-114.bc64a39c26954fb290734dad0bd1a4ba.plex.direct port 12661: Connection refused)

Do you have a FIREWALL or ANTI-VIRUS which may be blocking ports?

Is your Windows 10 PRO or HOME? Is it fully updated? 32-bit or 64-bit (with that much RAM I am hoping 64-bit)?

Has it ever worked? If so, what changed before it stopped working?

STATIC IP address on your machines? Very much so for the PLEX Server. I have my systems set to DHCP, but I have them statically assigned from the router. All my computers always get the same IP Address when they power on - heck everything in my home does. That way if something shows up on my router with an IP not assigned, I know it is not mine.

You can gice this a try as well:

  1. Open an elevated (RUN AS ADMIN) command prompt on the PLEX server.
  2. Type these following (no quotes) in order
    ‘ipconfig /flushdns’
    ‘ipconfig /release’
    ‘ipconfig /renew’
    ‘ipconfig /registerdns’

*this will reset your TCP/IP stack and reset your DNS settings.

  1. REBOOT.

Also if you can lock your NIC into a specific speed - 100/FULL, 1000/FULL (not auto-detect) - I have seen this cause problems with various items on my home network (that are wired). All my cables are CAT-6 and hubs and ports are GB rated - but not a fan of auto-detect speed.

Try turning off FIREWALL and DISABLING the Anti-Virus as a test. Also run a scan for MALWARE.

Just some suggestions - may help.

bh

Plex doesnt work