Server Version#: Version 4.138.0
Server OS : Unraid
Docker : Binhex-PlexPass
Player Version#: All players, including webrowsers, TV and android phone app.
I’ve been using plex no issues for years now, with a lifetime plexpass. Suddenly when I got home from work the TV show Libraries are not showing up.
I have a number of libraries inside a single TV Show dir on the server.
./TVShows/TVShows
./TVShows/TVKids
./TVShows/TVAdultAnimation
./TVShows/Docos
etc etc…
Every media library that is linked to a directory from the TVshows root dir, is not showing up… clicking on the library in the app or browser jusgt displays an error
“Something went wrong : An unexpected error occurred”
The server is live and there seems nothing wrong with the directories. I can access the files in those directories fine through the smb network from the same computer I am getting the error on using the windows client app or webbrowser. I can even play the files directly through the smb network no issues.
why would that suddenly occur? As in it was working fine last night.
I have tried deleting the media libraries and re-adding them… I can browse to the directories fine, see the sub folders for the individual shows and even go into them… but adding the root dir will not show any files.
Question isn’t so much if you can see the files but if Plex can.
There’s a simple way to double-check… if you edit the library, go to the Add Folder tab and click on the Add Folder button… can you navigate to the library folder in the left pane and see the subfolders/files in the right pane?
Alternatively, you could run ls -la <path to your tv show library folder> in terminal inside the container to verify the permissions are properly set.
like I said… I can… I can “add” a new library, browse to the folder, I can see all the sub folders and can even go into them. From the docker console I can ls all the dirs and sub dirs as well as even copy files.
