Media server connects to the outside then says it is unaccessible

Hi,

So I just switched my server from osx to windows.
When connecting the server to the outside, pms connects briefly (green) then turns red after a second saying it is not accessible from the outside.

Yet, the server is accessible from an external dynamic dns ip, port forwarding is working etc.
This behavior keeps on appearing without solution ever from the team over the posts and years.

How to correct this ?

There is a known issue with that indicator… Plex is working on it (they say)
Just ignore it, I have been for years…

If you want you could post the logs for when it happens…
That way they can take a look at them… make sure it’s the same problem.

Does it work though, regardless of the colour?

Update to PMS 1.19.2.2737 or later.

It also required changes at Plex.

Fixed for most users, however some still see the issue.

not sure if this helps, but i had this issue pop up a few months ago. i have comcast internet and they added a security feature to the modem\router which caused this issue for me. i turned it off and haven’t had the issue since.

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