I just changed ISP (to Viasat). I have two Apple TV 4k and an Apple MacMini where the Media Server resides. MacMini and 1 Apple TV all connect successfully to WiFi. One connects directly to MacMini via ethernet. Apple TV connected wired works flawlessly. Apple TV connected via WiFi does not connect to Media Server successfully. Plex on WiFi Apple TV connects to internet. Requests Link. Links successfully. Logs into account email. Successfully. But does not bring up Media Server. Brings up Cloud instead. Media Server is visible, but says “Not Connected” Exhausted all I know what to do. How do I request connecting to Media Server inside of Plex? Any help would be so appreciated. Thanks so much in advance.
I think I’m having the exact same issue, new ISP, new router that does not support hairpin NAT. I posted here about it Remote access using hostname
I appreciate the reply. Would it help to open a port on the router. P.S. I had to look up hairpinning NAT. Thanks.
If you haven’t already forwarded port 32400 to your plex server, I’d suggest doing that. You’d think you wouldn’t need to forward a port for machines on the same local network to communicate because the traffic wouldn’t be hitting the internet. However, I read elsewhere that you can’t connect directly from machine to machine if you’re also sharing your libraries with anyone else.
If you have forwarded port 32400 and you can connect through the browser using your external ip address when on a different network, but not on the same network then you’re having the same issue as me. For example, if you can connect to http://your.external.ip:32000 when using your phone’s data plan, but not when the phone is on the same wifi network as your plex server.
Once again, thank you. I will try that. Sure is frustrating.
