Media server stuck on "Starting"?

Plex Media Server Desktops & Laptops
81

Just tried installing 9.1.2 and had this issue. Deleted the bundles suggested earlier in this thread, but it didn’t help. I had downloaded 9.0.21 to a different computer when it was still the current release, so I tried installing it, instead. It didn’t work at first, so I completely trashed the entire ~/L/AS/PMS/Plug-ins folder, and it then worked.



Edit: Corrected old version #. :slight_smile:

82

I removed Plex eight. Downloaded plex 9. And then I installed plex nine. Unfortunately, it will not start up. I tried to delete framework bundle with no help. Then I tried to remove all contents of pluings folder in appsupport, with no help either. I have not tried to delete anything in the other library.





here is my crash log:



Thread 0 Crashed:

0 com.apple.CoreFoundation 0x922d7e94 TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION + 4

1 libobjc.A.dylib 0x96813e3b objc_exception_throw + 40

2 com.apple.CoreFoundation 0x922df2aa +[NSObject doesNotRecognizeSelector:] + 186

3 com.apple.CoreFoundation 0x922dd7ec forwarding + 892

4 com.apple.CoreFoundation 0x922dd8b2 _CF_forwarding_prep_0 + 50

5 net.culater.SIMBL.osax 0x1a20bc3d InjectEventHandler + 84

6 com.apple.openscripting 0x91dfd3af EventHandlerThunk(AEDesc const*, AEDesc*, long) + 111

7 com.apple.AE 0x97409648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144

8 com.apple.AE 0x9740957e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44

9 com.apple.AE 0x97409425 aeProcessAppleEvent + 177

10 com.apple.HIToolbox 0x91e4b981 AEProcessAppleEvent + 38

11 com.apple.AppKit 0x958218e9 _DPSNextEvent + 1189

12 com.apple.AppKit 0x95820f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

13 com.plexsquared.Plex 0x0056acb0 QZ_PumpEvents + 256

14 com.plexsquared.Plex 0x0054be45 SDL_PumpEvents + 53

15 com.plexsquared.Plex 0x0054be7b SDL_PollEvent + 11

16 com.plexsquared.Plex 0x004877b8 CXBApplicationEx::ReadInput() + 544

17 com.plexsquared.Plex 0x001b015f CApplication::FrameMove() + 115

18 com.plexsquared.Plex 0x00487514 CXBApplicationEx::Run() + 540

19 com.plexsquared.Plex 0x00491324 SDL_main + 770

20 com.plexsquared.Plex 0x003ab432 -[PlexApplication finishLaunching] + 296

21 com.apple.AppKit 0x95819cd7 -[NSApplication run] + 83

22 com.apple.AppKit 0x957e71d8 NSApplicationMain + 574

23 com.plexsquared.Plex 0x003ac51a main + 3198

24 com.plexsquared.Plex 0x001a3dfe start + 54







EDIT:

Too long list of data, is now shortened

83


This is pretty clearly a SIMBL-related crash. Any application/help which inserts itself at that level is Evil(tm).
84


Thank you so much! I removed plex with app cleaner, and then removed the SIMBL folder manually.



kudos!
85

I just downloaded Plex 9 yesterday and am having the same issue of it getting stuck on starting. I went in and deleted the plug ins folder, then started plex again, same issue. I went back into the folder and the plug in folder was back. I restarted after each time I deleted the folder.



What else could it be, please keep in mind im pretty much a newb, so baby steps

thanks

86


Can you zip up the logs in ~/Library/Logs/PMS Plugin Logs/ and send them our way? Thanks, and sorry for the trouble!
87

here you go

88
89

anything yet, or am i doomed?

90

I’m trying to install PLEX on a new computer and I’m stuck on a perpetual “Please wait a moment while the media server starts for the first time” screen.



Thanks in advance. LOGs included

91


Sorry, totally missed this reply. I don't see the system bundle's log, which leads me to believe that it's not starting or dying early. I would try clearing out your Plug-ins directory, installing the latest version of Plex, and see if that helps.
92


It looks like there's possibly something wrong with your Python installation. Did you update from Leopard to Snow Leopard? Does the file /usr/bin/python2.5 exist?
93


I did update to Snow Leopard and python2.5 exists.
94

Should I install a different version of python or reinstall from a different source?

95

I’ve heard of issues with an updated system. You can check to see if this it what is biting you like this:



<br />
$ /usr/bin/python2.5<br />
Python 2.5.4 (r254:67916, Jun 24 2010, 21:47:25) <br />
[GCC 4.2.1 (Apple Inc. build 5646)] on darwin<br />
Type "help", "copyright", "credits" or "license" for more information.<br />
>>> import ctypes<br />
>>> <br />


If this fails, it's a sure sign that this is the issue. Unfortunately there's no easy fix that I know of, besides installed SL from scratch :(
96 



Python 2.5.4 (r254:67916, Jun 24 2010, 21:47:25) <br />
[GCC 4.2.1 (Apple Inc. build 5646)] on darwin<br />
Type "help", "copyright", "credits" or "license" for more information.<br />
>>> import ctypes<br />
>>> <br />


successful import
97

Then I’m very confused. The other thing you can do is try starting a Plug-in from Terminal, if you are so inclined:



<br />
$ DYLD_LIBRARY_PATH=/Users/elan/Library/Application\ Support/Plex\ Media\ Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/MacOSX/i386/Frameworks/ python2.5 ~/Library/Application\ Support/Plex\ Media\ Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py ~/Library/Application\ Support/Plex\ Media\ Server/Plug-ins/System.bundle<br />


(Substituting your user name where appropriate, of course)
98


Is there some output that I should be looking for?
99


If there's no output and it just sits there, check in ~/Library/Logs/PMS Plugin Logs/ and you should see com.plexapp.system.log, which would indicate a successful start, and which would also indicate that starting the Plex Media Server should work.
100



File there, Latest Logs below, Still with the "Please wait a moment while the media service starts"