Server Version#:1.20.5.3600
Player Version#: 2.58.0.1076-38e019da
As my earlier post, I am unable to update Plex Media Server when told an update is available. When I click on the icon to update I’m told to grab my cup of tea whilst installation takes place but the update does not install. When I click “Retry Connection” it still does not install. This update problem only happens with Plex. All other software I have on my PC (Windows 10),updates fine when prompted to do so. Can anyone advise please. Thank you.
it may be a bug within the built in plex self update process
not sure it is now but definitely was in the past
I’ve chosen to manually stop plex, manually uninstall plex , manually update plex.
like this I’ve fixed some update issues I had in the past like stuck forever on checking for update or there’s an update available when there wasn’t
i hope it helps u and u get it fixed
I strongly advise you to perform at least a health check of your Plex database. Performing a full database repair procedure can’t hurt either.
These are the instructions for your current server software version:
(do NOT try to upgrade before performing the repair/check) Repair a Corrupt Database 1.22.0 and earlier | Plex Support
After the check is returning OK or the repair procedure was successful, do this:
Stop/quit/end Plex Server with the tray icon
deinstall Plex Server with the regular ‘Apps’ control panel of Windows
(do not use 3rd party ‘Uninstaller’ software like Revo etc.
do not use “Registry Cleaner/optimizer” software like CCleaner et al)
for safety, reboot Windows
download the installation exe of the newer version and install it