Media Server Won't Stay Open

Plex Media Server Desktops & Laptops
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I believe its installed on the C drive but some of my media files are located
on the Z:

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Huh. I asked because the logs show a weird overlap of Plex server files on C:\ and Z:. Not just media.

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When this issue began, I uninstalled and re-installed though I thought I reinstalled on the same drive. Perhaps that is what is causing the overlap?

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In my case, it was the first time I ever installed the server and I started experiencing the crashes within the first day or two. After dealing with that for a week or so, I searched for the problem, found it on this forum, and downgraded to the version (1.21.0.3711) recommended by someone who noticed it wasnā€™t crashing. Iā€™m still using that version and havenā€™t had any problems since.

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Thoughts

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On other threads this has been determined to be caused by Android based devices connecting and streaming.

You go in and the plex icon will be in the task tray, until you hover over it and voila itā€™s gone. You look in task manager and the plex.exe is no longer running? Yep happening since the revision after 3711 back in the beginning of December. They have yet to resolve it.

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Thanks Raazer, thatā€™s exactly whatā€™s happening with me. How do we track when a fix comes out? Iā€™m not sure how these threads work in this forum. Should we merge this one with another?

30

Issue is on my Windows based PC, I donā€™t know what OS Samsung TVs use but thats what I am generally streaming to.

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I canā€™t locate any dmp files on our crash reporting system

Could you look for dmp files within

C:\Users\Ryan\AppData\Local\Plex Media Server\Crash Reports\
for the current version and earlier version of Plex Media Server

Also look in %TEMP% as this is where dmp files get moved to when processed

if you find any please zip and attach

I am looking for dmp files that match the logs - so one created at this time
Feb 13, 2021 19:50 - this was on 1.21.1.3830-6c22540d5

If you do not find any, please update to the current release 1.21.4.4079-1b7748a7b (see https://plex.tv/downloads) and let me have fresh logs and zip of any .dmp files you find in
C:\Users\Ryan\AppData\Local\Plex Media Server\Crash Reports\1.21.4.4079-1b7748a7b\PLEX MEDIA SERVER or in the Temp folder

Thanks

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