Media which did play does not play anymore

Server Version#: 1.24.1.4931
Player Version#: Roku Ultra - 4640X
Plex App Version #: 6.8.8.7198-a8e6037cc-Plex

I had plex running on TrueNAS Core on a NUC i3 which worked well. But it took way to much maintenance and Disks seemed to keep dying. I picked up a Synology Raid and moved all the data there. And then formatted the NUC to headless linux and installed Plex, mapping the config and libraries to an NFS drive on the Synology NAS. Everything seems to be working. However, some shows that worked before, seem to have transcoding errors now.

Here is the debug log of that thread, sorry if this is too large.
any advice is appreciated.


—
Plex Media Server Logs
—218 items hidden by filters
0x7fb1160bcb38
Aug 22, 2021 00:17:37.712 [0x7fb1160bcb38] Debug — Request: [192.168.4.182:50926 (Subnet)] GET /library/metadata/23716/children?excludeAllLeaves=1 (10 live) TLS GZIP Signed-in Token (Managed Account)
Aug 22, 2021 00:17:37.924 [0x7fb1160bcb38] Debug — Request: [127.0.0.1:46102 (Loopback)] PUT /video/:/transcode/session/c7fa8a09-2ae9-42f3-8ff6-781d8ae262f6-119/74fdd0dc-8271-46f2-ac59-6aaf851b2864/progress?status=startup (12 live) Signed-in Token (my-account) (range: bytes=0-) 
Aug 22, 2021 00:17:37.927 [0x7fb1160bcb38] Debug — Request: [127.0.0.1:46102 (Loopback)] PUT /video/:/transcode/session/c7fa8a09-2ae9-42f3-8ff6-781d8ae262f6-119/74fdd0dc-8271-46f2-ac59-6aaf851b2864/progress/stream?index=0&id=0&codec=mp3&type=audio (12 live) Signed-in Token (my-account) (range: bytes=0-) 
Aug 22, 2021 00:17:37.943 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 0 (-1)
Aug 22, 2021 00:17:37.975 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 1 (0)
Aug 22, 2021 00:17:38.035 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 3 (2)
Aug 22, 2021 00:17:38.095 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 5 (4)
Aug 22, 2021 00:17:38.156 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 7 (6)
Aug 22, 2021 00:17:38.216 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 9 (8)
Aug 22, 2021 00:17:38.278 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 11 (10)
Aug 22, 2021 00:17:38.339 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 13 (12)
Aug 22, 2021 00:17:38.400 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 15 (14)
Aug 22, 2021 00:17:38.460 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 16 (16)
Aug 22, 2021 00:17:38.520 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 18 (18)
Aug 22, 2021 00:17:38.579 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 20 (20)
Aug 22, 2021 00:17:38.638 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 22 (22)
Aug 22, 2021 00:17:38.701 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 24 (24)
Aug 22, 2021 00:17:38.761 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 26 (26)
Aug 22, 2021 00:17:38.822 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 28 (28)
Aug 22, 2021 00:17:38.844 [0x7fb1160bcb38] Debug — [Transcode] Transcoder segment range: 0 - 30 (30)
Aug 22, 2021 00:17:38.995 [0x7fb1160bcb38] Debug — Request: [192.168.4.182:50926 (Subnet)] GET /library/metadata/23716?includeOnDeck=1 (12 live) TLS GZIP Signed-in Token (Managed Account)
Aug 22, 2021 00:17:39.010 [0x7fb1160bcb38] Debug — There were 1 top-level paths for X-Men: The Animated Series.
Aug 22, 2021 00:17:39.015 [0x7fb1160bcb38] Debug — We're going to try to auto-select an audio stream for account 19466945.
Aug 22, 2021 00:17:39.015 [0x7fb1160bcb38] Debug — Selecting best audio stream for part ID 37140 (autoselect: 1 language: en)
Aug 22, 2021 00:17:39.015 [0x7fb1160bcb38] Debug — We're going to try to auto-select a subtitle.
Aug 22, 2021 00:17:39.015 [0x7fb1160bcb38] Debug — Audio Stream: 62248, Subtitle Stream: -1
Aug 22, 2021 00:17:40.003 [0x7fb1160bcb38] Debug — Request: [192.168.4.182:50926 (Subnet)] GET /library/metadata/23718?includeMarkers=1&includeChapters=1&includeExtras=1&checkFiles=1 (12 live) TLS GZIP Signed-in Token (Managed Account)
Aug 22, 2021 00:17:40.017 [0x7fb1160bcb38] Debug — We're going to try to auto-select an audio stream for account 19466945.
Aug 22, 2021 00:17:40.017 [0x7fb1160bcb38] Debug — Selecting best audio stream for part ID 37140 (autoselect: 1 language: en)
Aug 22, 2021 00:17:40.017 [0x7fb1160bcb38] Debug — We're going to try to auto-select a subtitle.
Aug 22, 2021 00:17:40.017 [0x7fb1160bcb38] Debug — Audio Stream: 62248, Subtitle Stream: -1
Aug 22, 2021 00:17:40.276 [0x7fb1160bcb38] Debug — Request: [192.168.4.182:50926 (Subnet)] GET /video/:/transcode/universal/decision?protocol=http&mediaIndex=0&waitForSegments=1&videoQuality=90&session=c7fa8a09-2ae9-42f3-8ff6-781d8ae262f6-121&mediaBufferSize=50000&location=lan&directPlay=0&copyts=1&maxVideoBitrate=12000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F23718&directStream=1&hasMDE=1&skipSubtitles=1 (12 live) TLS GZIP Signed-in Token (Managed Account)
Aug 22, 2021 00:17:40.277 [0x7fb1160bcb38] Debug — [Transcode] Found session GUID of c7fa8a09-2ae9-42f3-8ff6-781d8ae262f6-121 in session start.
Aug 22, 2021 00:17:40.278 [0x7fb1160bcb38] Debug — [Transcode] TranscodeUniversalRequest: using augmented profile Roku-7.x
Aug 22, 2021 00:17:40.278 [0x7fb1160bcb38] Debug — [Transcode] Downloading document http://127.0.0.1:32400/library/metadata/23718?includeBandwidths=1&offset=0&X-Plex-Client-Capabilities=videoDecoders%3dh264%7bprofile%3ahigh%26resolution%3a1080%26level%3d41%7d%3baudioDecoders%3daac%7bchannels%3a2%7d%2cac3%7bchannels%3a6%7d%2ceac3%7bchannels%3a8%7d&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=3a37da3448721a0f97f500a9e00fef22
Aug 22, 2021 00:17:40.279 [0x7fb1160bcb38] Debug — [Transcode] Auth: authenticated user 19466945 as Managed Account
Aug 22, 2021 00:17:40.291 [0x7fb1160bcb38] Debug — [Transcode] We're going to try to auto-select an audio stream for account 19466945.
Aug 22, 2021 00:17:40.291 [0x7fb1160bcb38] Debug — [Transcode] Selecting best audio stream for part ID 37140 (autoselect: 1 language: en)
Aug 22, 2021 00:17:40.291 [0x7fb1160bcb38] Debug — [Transcode] We're going to try to auto-select a subtitle.
Aug 22, 2021 00:17:40.291 [0x7fb1160bcb38] Debug — [Transcode] Audio Stream: 62248, Subtitle Stream: -1
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: Selected protocol http; container: mkv
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: analyzing media item 31688
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: E1 - Night of the Sentinels (1): Direct Play is disabled
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: E1 - Night of the Sentinels (1): no direct play video profile exists for http/mkv/hevc
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: E1 - Night of the Sentinels (1): no direct play video profile exists for http/mkv/hevc/aac
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] MDE: X-Men: The Animated Series - S1 E1 - Night of the Sentinels (1): selected media 0 / 31688
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] Streaming Resource: Required bandwidth unknown (media requires deep analysis) Changing decision parameters provided by client to fit bandwidth limit of 12000kbps
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] Streaming Resource: Determining preferred transcode encoders through transcode only decision.
Aug 22, 2021 00:17:40.292 [0x7fb1160bcb38] Debug — [Transcode] Codecs: testing hevc (decoder) with hwdevice vaapi
Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] Codecs: hardware transcoding: testing API vaapi
Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x41524742 -> bgra.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x42475241 -> argb.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x41424752 -> rgba.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x52474241 -> abgr.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x58524742 -> bgr0.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x42475258 -> 0rgb.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x58424752 -> rgb0.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x52474258 -> 0bgr.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x36314752 -> unknown.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x3231564e -> nv12.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x3132564e -> unknown.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x32595559 -> yuyv422.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x59565955 -> uyvy422.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x32315659 -> yuv420p.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x30323449 -> yuv420p.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x48323234 -> yuv422p.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x56323234 -> yuv440p.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x50343434 -> yuv444p.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x33434d49 -> unknown.

Aug 22, 2021 00:17:40.293 [0x7fb1160bcb38] Debug — [Transcode] Codecs: Testing with profile 'Main'
Aug 22, 2021 00:17:40.306 [0x7fb1160bcb38] Debug — [Transcode] Scaled up video bitrate to 4999Kbps based on 4.500000x fudge factor.
Aug 22, 2021 00:17:40.306 [0x7fb1160bcb38] Debug — [Transcode] Codecs: testing hevc (decoder) with hwdevice vaapi
Aug 22, 2021 00:17:40.306 [0x7fb1160bcb38] Debug — [Transcode] Codecs: hardware transcoding: testing API vaapi
Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x41524742 -> bgra.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x42475241 -> argb.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x41424752 -> rgba.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x52474241 -> abgr.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x58524742 -> bgr0.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x42475258 -> 0rgb.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x58424752 -> rgb0.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x52474258 -> 0bgr.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x36314752 -> unknown.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x3231564e -> nv12.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x3132564e -> unknown.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x32595559 -> yuyv422.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x59565955 -> uyvy422.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x32315659 -> yuv420p.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x30323449 -> yuv420p.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x48323234 -> yuv422p.

Aug 22, 2021 00:17:40.307 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x56323234 -> yuv440p.

Aug 22, 2021 00:17:40.308 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x50343434 -> yuv444p.

Aug 22, 2021 00:17:40.308 [0x7fb1160bcb38] Debug — [Transcode] [FFMPEG] - Format 0x33434d49 -> unknown.

Aug 22, 2021 00:17:40.308 [0x7fb1160bcb38] Debug — [Transcode] Codecs: Testing with profile 'Main'


etc ...

Aug 22, 2021 00:17:40.976 [0x7fb1160bcb38] Debug — [Transcode] Codecs: Testing with profile 'Main'
Aug 22, 2021 00:17:40.990 [0x7fb1160bcb38] Debug — [Transcode] Scaled up video bitrate to 4999Kbps based on 4.500000x fudge factor.
Aug 22, 2021 00:17:40.990 [0x7fb1160bcb38] Debug — [Transcode] Scaled maximum bitrate for resolution reduction to 1962Kbps.
Aug 22, 2021 00:17:40.990 [0x7fb1160bcb38] Debug — [Transcode] MDE: E1 - Night of the Sentinels (1): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
Aug 22, 2021 00:17:40.990 [0x7fb1160bcb38] Debug — [Transcode] MDE: Cannot direct stream audio stream due to profile or setting limitations
Aug 22, 2021 00:17:40.991 [0x7fb1160bcb38] Debug — [Transcode] MDE: X-Men: The Animated Series - S1 E1 - Night of the Sentinels (1): selected media 0 / 31688
Aug 22, 2021 00:17:40.991 [0x7fb1160bcb38] Debug — [Transcode] Streaming Resource: Could not fit playback within bandwidth limit of 12000kbps
Aug 22, 2021 00:17:40.992 [0x7fb1160bcb38] Debug — [Transcode] Streaming Resource: Reached Decision id=23718 codes=(General=2000,Neither direct play nor conversion is available. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=4004,Not enough bandwidth for any playback of this item. Cannot convert to below minimum bandwidth of 103kbps.)
59

This same media played when plex was installed in a truenas jail. Also it play on other devices just not the Roku, however the Roku is the main way the family and kids consume plex.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.