I have found that Metadata and artwork are not loading for Movies, they work fine on (existing) TV shows, I havnt tried new TV series. Server Version#: 1.18.2.2015 Player Version#: Web

Gonna throw my hat in as well. No TV Show posters are being pulled. Just added the first three seasons of the Simpsons and none of them pulled the season posters from thetvdb, yikes… Funnily enough I also added Season 5 of “Grimm” and it didn’t pull the posters either but after a day or so they sho…

I just got complete population of: Life From Above (2019)\ ....Season 01\ .......Life From Above (2019) - S01E01 - Moving Planet.mkv .......and so on I guess from that we can assume (with caveats) that it’s working some…

[image] Just saw this when searching for posters manually :expressionless:

TVDB matching is not working for me either. Title is matched but nothing else is downloaded, synopsis, artwork etc. I have switched to TMDB for the time being.

It’s been 7 days, I guess this isn’t resolved yet? Anyone able to fix this? and if so, how? I’ve tried the suggestion of MadAlex, but that did nothing.

[image] Notice: Metadata using TVDB agent Metadata & Adding Files You may notice a failure to fetch metadata for new media if you are using TVDB as an agent. This is due to TVDB changing their API to v3. Please see this post on their forums for further details. https://fo…

What JuiceWSA said: the TVDB upgraded their API to v3, and now apparently SSL3.0 is has been deprecated on their end. Plex needs to upgrade their tvdb client libraries that use TLS. So we’ll just need to wait for Plex to address this it sounds like.

Same issue here, with TV only. Movies unaffected. It appears to be populating episode descriptions in most cases but not artwork. It’s also not limited to “new” TV series. Getting the same behavior with any new series I’m adding, whether it’s old or new. Switching the agent to The Movie Databas…

Has anyone filed a bug report with the Plex team, or received confirmation that they’re aware of the issue and actively working on it?

OP here - looks like latest update to PMS resolves this

Metadata and artwork not loading for Movies

Plex Media Server Metadata & Adding Files

JuiceWSA November 16, 2019, 6:11pm 26

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Metadata and artwork not loading for Movies

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