I have found that Metadata and artwork are not loading for Movies, they work fine on (existing) TV shows, I havnt tried new TV series. Server Version#: 1.18.2.2015 Player Version#: Web

TVDB matching is not working for me either. Title is matched but nothing else is downloaded, synopsis, artwork etc. I have switched to TMDB for the time being.

It’s been 7 days, I guess this isn’t resolved yet? Anyone able to fix this? and if so, how? I’ve tried the suggestion of MadAlex, but that did nothing.

[image] Notice: Metadata using TVDB agent Metadata & Adding Files You may notice a failure to fetch metadata for new media if you are using TVDB as an agent. This is due to TVDB changing their API to v3. Please see this post on their forums for further details. https://fo…

What JuiceWSA said: the TVDB upgraded their API to v3, and now apparently SSL3.0 is has been deprecated on their end. Plex needs to upgrade their tvdb client libraries that use TLS. So we’ll just need to wait for Plex to address this it sounds like.

Same issue here, with TV only. Movies unaffected. It appears to be populating episode descriptions in most cases but not artwork. It’s also not limited to “new” TV series. Getting the same behavior with any new series I’m adding, whether it’s old or new. Switching the agent to The Movie Databas…

Has anyone filed a bug report with the Plex team, or received confirmation that they’re aware of the issue and actively working on it?

OP here - looks like latest update to PMS resolves this

I just installed Plex Pass plex media server for Ubuntu 18.04, and I still have this problem. Why has no one from Plex addressed this? /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/PMS Plugin Logs/com.plexapp.agents.thetvdb.log 2019-11-20 12:27:45,918 (7f13e3fff700) :…

Same problem here, clear install on my Raspberry PI 4 (plexmediaserver_1.18.2.2041-3d469cb32_armhf.deb): ./com.plexapp.agents.thetvdb.log:2019-11-20 15:57:16,641 (-51985ba0) : INFO (__init__:1073) - <urlopen error [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:590)>

Yeah, the problem is still here… Updated to the latest version, clean reinstall, rebooted, cleared everything and still nothing. Only TV Shows, Movies are working just fine.

Metadata and artwork not loading for Movies

Plex Media Server Metadata & Adding Files

carloshmm November 23, 2019, 12:53am 39

Problem solved on last update

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Metadata and artwork not loading for Movies

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