Metadata not visible and all videos not playing

Dev Community Apps & Creations
21

Baa,

Not sure why ip_pms listed twice. I deleted settings.cfg to rectify. Same problem. I followed your advice and set "enable plexgdm=false" and pointed the "ip_pms" to the device running PMS. This has rectified the problem and now the media works. It is quite slow to load when changing between media source or opening folders etc, and frequently I am watching the "Accessing trailers" screen for awhile before I can continue. Is this normal? I do not run a virtual machine.

[PlexConnect]
logpath = .
enable_dnsserver = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
ip_pms = 192.168.1.119
enable_plexgdm = False
port_ssl = 443
 

http://pastebin.com/fi1qgBt3

22

Hi

I have the same issue, but my set-up requires a wee bit of explanation.

I have two AppleTVs (1x ATV2 & 1x ATV3) and an iMac running my PMS and PlexConnect.

I use a wi-fi network to connect to the internet, however my ATV2 connects to the iMac via ethernet and the iMac is set up to share its wi-fi internet connection with devices connected via ethernet. The ATV2 is jailbroken and has the native Plex client installed. This allows me to access my PMS and use VPN on the Mac for Netflix etc.

My ATV3 relies on PlexConnect. When I network the ATV3 via Wi-fi I can see metadata and play video with no problems. However I can't use my iMac's VPN for Netflix etc on the ATV3. When I network the ATV3 via ethernet through the iMac I have full internet access and I can see the PMS Library but there is no metadata and video playback fails most of the time.

I identified the ethernet ip address for the iMac and edited the ip_pms in the settings.cfg file but to no avail.

Any thoughts on how to resolve this?

23

deleted. new topic created

24

same problem: no thumbnails, nothing played

what I can do: via trailers browse through the movies on PMS, see menus for suntitles.

in PMS/web - all is normal: thumbnails and playback

hw:

Windows 7 x64.

Apple TV 3 v5.3

sw.

recent manual with SSL certificates + python 2.7.5 + latest PlexConnect

the log that I get during connection (first I try 2 movies via PMS, later go to iTUnes SHow):

C:\Python27>python PlexConnect.py
09:31:50 PlexConnect: ***
09:31:50 PlexConnect: PlexConnect
09:31:50 PlexConnect: Press CTRL-C to shut down.
09:31:50 PlexConnect: ***
09:31:50 PlexConnect: started: 09:31:50
09:31:50 PlexConnect: IP_self: 192.168.100.104
09:31:50 DNSServer: started: 09:31:50
09:31:50 DNSServer: ***
09:31:50 DNSServer: DNSServer: Serving DNS on 192.168.100.104 port 53.
09:31:50 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.100.104
09:31:50 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
09:31:50 DNSServer: forward other to higher level DNS: 192.168.1.1
09:31:50 DNSServer: ***
09:31:50 WebServer: started: 09:31:50
09:31:50 WebServer: ***
09:31:50 WebServer: WebServer: Serving HTTP on 192.168.100.104 port 80.
09:31:50 WebServer: ***
09:31:50 PlexGDM: ***
09:31:50 PlexGDM: looking up Plex Media Server
09:31:50 PlexGDM: ***
09:31:50 WebServer: started: 09:31:50
09:31:50 WebServer: ***
09:31:50 WebServer: WebServer: Serving HTTPS on 192.168.100.104 port 443.
09:31:50 WebServer: ***
09:31:51 PlexGDM: servers discovered: 1
09:31:51 XMLConverter: PlexGDM - PMS: 192.168.121.1:32400
09:32:26 DNSServer: DNS request received!
09:32:26 DNSServer: Source: ('192.168.100.108', 53808)
09:32:26 DNSServer: Domain: e905.b.akamaiedge.net
09:32:26 DNSServer: ***forward request
09:32:26 DNSServer: -> DNS response from higher level
09:32:26 DNSServer: DNS request received!
09:32:26 DNSServer: Source: ('192.168.100.108', 60827)
09:32:26 DNSServer: Domain: mzuserxp.itunes.apple.com
09:32:26 DNSServer: ***forward request
09:32:26 DNSServer: -> DNS response from higher level
09:32:35 DNSServer: DNS request received!
09:32:35 DNSServer: Source: ('192.168.100.108', 56931)
09:32:35 DNSServer: Domain: trailers.apple.com
09:32:35 DNSServer: ***intercept request
09:32:35 DNSServer: -> DNS response: 192.168.100.104
09:32:36 WebServer: serving application.js
09:32:36 DNSServer: DNS request received!
09:32:36 DNSServer: Source: ('192.168.100.108', 49445)
09:32:36 DNSServer: Domain: ax.init.itunes.apple.com
09:32:36 DNSServer: ***forward request
09:32:36 DNSServer: -> DNS response from higher level
09:32:36 DNSServer: DNS request received!
09:32:36 DNSServer: Source: ('192.168.100.108', 57316)
09:32:36 DNSServer: Domain: atv.plexconnect
09:32:36 DNSServer: ***intercept request
09:32:36 DNSServer: -> DNS response: 192.168.100.104
09:32:36 WebServer: serving .xml: /PlexConnect.xml
09:32:36 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:36 DNSServer: DNS request received!
09:32:36 DNSServer: Source: ('192.168.100.108', 55303)
09:32:36 DNSServer: Domain: itunes-cdn.apple.com.akadns.net
09:32:36 DNSServer: ***forward request
09:32:36 DNSServer: -> DNS response from higher level
09:32:36 WebServer: serving .xml: /library/sections
09:32:36 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:37 WebServer: serving .xml: /library/sections/1/recentlyAdded
09:32:39 WebServer: serving .xml: /library/sections/1
09:32:39 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:39 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:32:39 WebServer: serving .xml: /library/sections/1
09:32:39 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:39 WebServer: serving  C:\Python27\assets\js\scrobble.js
09:32:39 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:32:39 WebServer: serving  C:\Python27\assets\js\settings.js
09:32:47 WebServer: serving .xml: /library/metadata/103
09:32:47 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:47 WebServer: serving  C:\Python27\assets\js\selectAudioAndSubs.js
09:32:49 WebServer: serving .xml: /library/metadata/103
09:32:58 WebServer: serving .xml: /library/metadata/103
09:32:58 WebServer: serving  C:\Python27\assets\js\utils.js
09:32:58 WebServer: serving  C:\Python27\assets\js\selectAudioAndSubs.js
09:33:00 WebServer: serving .xml: /library/sections/1
09:33:00 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:01 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:33:01 WebServer: serving .xml: /library/sections/1
09:33:01 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:01 WebServer: serving  C:\Python27\assets\js\scrobble.js
09:33:01 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:33:01 WebServer: serving  C:\Python27\assets\js\settings.js
09:33:05 WebServer: serving .xml: /library/metadata/104
09:33:05 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:05 WebServer: serving  C:\Python27\assets\js\selectAudioAndSubs.js
09:33:07 WebServer: serving .xml: /library/metadata/104
09:33:15 WebServer: serving .xml: /library/metadata/104
09:33:15 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:15 WebServer: serving  C:\Python27\assets\js\selectAudioAndSubs.js
09:33:16 WebServer: serving .xml: /library/sections/1
09:33:16 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:16 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:33:16 WebServer: serving .xml: /library/sections/1
09:33:17 WebServer: serving  C:\Python27\assets\js\utils.js
09:33:17 WebServer: serving  C:\Python27\assets\js\scrobble.js
09:33:17 WebServer: serving  C:\Python27\assets\js\updateXML.js
09:33:17 WebServer: serving  C:\Python27\assets\js\settings.js
09:33:24 DNSServer: DNS request received!
09:33:24 DNSServer: Source: ('192.168.100.108', 61712)
09:33:24 DNSServer: Domain: e7126.g.akamaiedge.net
09:33:24 DNSServer: ***forward request
09:33:24 DNSServer: -> DNS response from higher level
09:33:25 DNSServer: DNS request received!
09:33:25 DNSServer: Source: ('192.168.100.108', 61755)
09:33:25 DNSServer: Domain: a1507.b.akamai.net
09:33:25 DNSServer: ***forward request
09:33:25 DNSServer: -> DNS response from higher level
09:33:31 DNSServer: DNS request received!
09:33:31 DNSServer: Source: ('192.168.100.108', 53564)
09:33:31 DNSServer: Domain: e673.g.akamaiedge.net
09:33:31 DNSServer: ***forward request
09:33:31 DNSServer: -> DNS response from higher level
09:33:33 DNSServer: DNS request received!
09:33:33 DNSServer: Source: ('192.168.100.108', 58075)
09:33:33 DNSServer: Domain: a958.w16.akamai.net
09:33:33 DNSServer: ***forward request
09:33:33 DNSServer: -> DNS response from higher level
09:33:38 DNSServer: DNS request received!
09:33:38 DNSServer: Source: ('192.168.100.108', 60511)
09:33:38 DNSServer: Domain: e905.b.akamaiedge.net
09:33:38 DNSServer: ***forward request
09:33:38 DNSServer: -> DNS response from higher level

Are you running a virtual machine?

Have you disabled authentication required on local networks in PMS settings?

25

Hi

I have the same issue, but my set-up requires a wee bit of explanation.

I have two AppleTVs (1x ATV2 & 1x ATV3) and an iMac running my PMS and PlexConnect.

I use a wi-fi network to connect to the internet, however my ATV2 connects to the iMac via ethernet and the iMac is set up to share its wi-fi internet connection with devices connected via ethernet. The ATV2 is jailbroken and has the native Plex client installed. This allows me to access my PMS and use VPN on the Mac for Netflix etc.

My ATV3 relies on PlexConnect. When I network the ATV3 via Wi-fi I can see metadata and play video with no problems. However I can't use my iMac's VPN for Netflix etc on the ATV3. When I network the ATV3 via ethernet through the iMac I have full internet access and I can see the PMS Library but there is no metadata and video playback fails most of the time.

I identified the ethernet ip address for the iMac and edited the ip_pms in the settings.cfg file but to no avail.

Any thoughts on how to resolve this?

Are you using the VPN to get round geoblocking?

If so you can also use a DNS based solution provider, which will definitely work with PlexConnect.

26

>Are you running a virtual machine?

No. real computer

 

>Have you disabled authentication required on local networks in PMS settings?

yes

27

Are you using the VPN to get round geoblocking?

Yes, I am indeed.

 

If so you can also use a DNS based solution provider, which will definitely work with PlexConnect.

Ahh, I did not know that I've been using VPN (through Netshade) which I thought was the only way to reliably circumvent geo-blocking.

28

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