Can anyone tell me why the movie My Fair Lady (1964) does not post a matching poster? All other metadata is correct.
It’s not the only one, see 1954 movie Sabrina has blank artwork on en-GB watch.plex.tv. So far no comment from plex inc on why this is happening.
Yes I saw Sabrina also. A few others as well.
I’ve run into this as well.
The copyright holders have issued a take-down order so the posters have been removed.
Wow that’s interesting and even using the new metadata provider.
Thanks for the confirmation.
Thanks for the info. Is the same true for Becket (1964), Divorce Italian Style (1962), Notorious (1946), Rio Bravo (1959), Sabrina (1954), and Spellbound (1945)?
If posters are gone, given they are all from the same era, I would suspect so.
Those takedown orders are sent to our provider who removes them from what we get
Ok Thank you
If you can find them yourself
- Put them in the folder with the media file named “Poster.jpg”
- Turn on the “Local Media Assets” option in that library section (advanced tab)
- Scan files.
It’ll find and use the Poster you supplied.
https://support.plex.tv/articles/200220677-local-media-assets-movies/
Those posters are still available at TheMovieDB.
Get them while you can 
And on:
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Hi Chuck,
edit: after several hours of messing about with WebTools - NG I’ve managed to add 10 newly ripped films, and then successfully extract the cover art. Very Nice!
My new question is, is there any way to point the poster art back to the file the movie came from, rather than creating the “\webtools-ng.…\film (date)” folder and stashing the file there? Or do I need to keep R-ingTFM and all will become apparent?
Is the copyright takedown reaching into my personal Plex server and disabling art that has already been matched? I ripped “My Fair Lady” from DVD using Handbrake and added it to Plex several years ago. The album art is currently displaying correctly. I have been re-ripping all of my DVDs, this time using MakeMKV for higher quality and to preserve commentary and subtitle tracks, as well as adding all of the featurettes and interviews. (Plex truly is getting more and more wonderful!) Once I’ve finished ripping and tagging, if I delete my entire library and re-add, will it no longer find artwork such as “My Fair Lady?”
The comment referring to “Sabrina” (1954) refers to Plex TV. Is the copyright notice just for Plex TV, or the use of the artwork across everything Plex does?
Is there any way–a batch process–to pull the existing Plex artwork out of each movie in my library and save as Poster.jpg automatically?
Thanks!
Copyright / Takedown notices, to the best of my knowledge, are sent to our provider(s)
If our “upstream” providers receive the takedown notice(s), they are obligated remove the posters.
When they next send us an update is when we see the/any changes.
If you have your own posters from the discs, those are already licensed to you because you purchased the media.
For those cases where the online posters have been removed, if you have your own purchased (licensed) copy, and you don’t receive a notice, I don’t see any reason you can’t use them.
Once you place that “Poster.jjpg” file in with the media and enable Local Media Assets, you should be completely ok.
Hello.
Why we cant just take the Poster from MovieDB or IMDB anymore?
If we use Plex Agent we can search over the MovieDB ID or as well as the IMDB ID.
Even if online are still all Posters, PLEX wont grab or show them.
It cant be a solution for all, to create a Folder and also a Poster.jpg file for each Movie when you read that some have 100 or 1000 of Movies.
If you would be forced to do this you would be much faster just switch over to a PLEX competitor.
There are already several Posts about that wanna go away more and more Covers or got exchanged with some self made Photoshop Covers.
On a Blog is written that PLEX had made a aggreement with “Gracenote” and they just wanna take their Covers.
If you want the actual one sheet (poster) artwork as they were displayed in theaters, I suggest this site: IMP Awards .
They have a great selection of US and foreign designs. I’ve used them many times when Plex’s agents take the day off.
Its not about where to find Covers, its about why they get deleted automatically without any DB Metadata refresh?
So you have had to check all your xxxx Movies every week again to check which covers are now lost and reupload them again and again?
Not even a filter is there to show which covers are lost.
Is there a way to prevent PLEX from removing randomly Covers or another solution for this nonsense?
Put the poster with the media (in the folder), naming it Poster.jpg
Enable Local Media Assets agent.
Scan files
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It sounds like you have a bigger issue than what the OP stated. @ChuckPa could probably advise you better on what to do, but it sounds like possible DB corruption if you’re losing metadata without even refreshing it.
Do certain titles have this issue, or is it sporadic? Have you checked that your agents are configured correctly and that your files are named correctly per Plex’s content rules?
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