Thanks!
I see you’re running your server on a Terramaster NAS - I’m not at all familiar with the platform but could this maybe be something similar: Terramaster - can't install 1.18.3 or above
As for the actual movie issue, I can see some requests are failing preventing some of the metadata from being downloaded. Could you just try and open this url in your browser and see if it loads up some XML: https://meta.plex.tv/m/0086465?lang=id&ratings=1&reviews=1&extras=1
