Metadata transfer issues

Plex Media Server
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2

The PlexMediaServer shared folder contains Preferences.xml.
This file contains the server’s identity information.

The PlexMediaServer shared folder is very fragile (DSM 7 rules)

When you overwrote it with the other server’s ID information, you effectively cloned one as the other.

In order to make server B visible again.

  1. Stop PMS
  2. Using FileStation, go into “PlexMediaServer / AppData / Plex Media Server”
  3. DELETE Preferences.xml

Given server B is remote from you, you now have no choice but to reclaim it using the package .

  1. Uninstall PMS with the KEEP (first radio button) option

  2. Reinstall PMS again (same version SPK file) EXCEPT
    – Install using Plex Claim Token Open
    – Click “Get Plex Claim Token”
    – COPY the token it gives you
    – QUICKLY PASTE it into the box on the installation form.
    – Click NEXT NEXT DONE and let it start installing.

  3. When complete, if it’s reclaimed correctly, It will respond with your username in the “Claimed by:” results.

  4. If that’s not the case or if as you start it, if it does not show up again
    – THEN you’ve completely broken all the file permissions in the PlexMediaServer shared folder
    (This happens when you copy from one to the other without considering the underpinnings)

  5. Should this be the case, you’ll need to repair the PlexMediaServer shared folder.

This is the How-To

When all is done, you will need to REMOVE the old instance of server B and share it as a ‘New Server B’.