Missing media for a managed account

Plex Players
1

Server Version#: 1.42.1.10060
Player Version#: 8.7.32.10738-e2663622c-Plex

I just noticed that when I log in using a managed account, I do not see all media. The account is set with all access and no restrictions, yet, for some reason, in one library 8 items are missing (I can see 12 out of 20), and similarly, in other libraries. Any way to fix it? I am using a managed account for myself, so I do not need to use the PIN code for watching and it works fine on other devices (Web Player, Android). Just my Roku TV has this problem.

2

Define “item”. What have the missing items in common?

Are the managed accounts truly without an “age profile”?

3

By “item” I meant a TV show (not just an episode or a season) or a movie. No, there are no age restrictions (if there were It would have applied to players across all devices but I only have this on Roku).

4

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