Missing Movie Library Recommendations (Merge Recently Added Items selected)

Have them all selected, but it doesn’t show Recently Added movies, Library Playlists, or Seasonal Movies on the home tab. I haven’t made any Movie Playlists, but the other two should show up?

Known bug? Or is it something I did?

Seems to only affect Movies. TV Show & Video recommendations look like they’re working as intended.

Windows 10.

Edit the library in question.
Go to the “Advanced” tab.
Which agent is selected?
At the very top, is the visibility of this library disabled?

Thanks for the reply!

Scanner and Agent are both set to ‘Plex Movie’

Visibility is ‘Include in home screen and global search’

Check if your database is damaged

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.

Done Plex Media Server Logs_2021-10-02_11-36-57.zip (3.5 MB)

Sorry, that upload failed. Please try again.

Plex Media Server Logs_2021-10-02_11-36-57.zip (3.5 MB)

I cannot find any signs of database corruption in your logs.

Was this library recently converted from one of the old agents to the new "Plex Movie agent?
Is it possible that you did not “Refresh Metadata” of the whole library yet, to complete the upgrade?

It was recently converted yes, but it was having this issue before the conversion. I was hoping the conversion would fix it.

I have refreshed the metadata a few times times.

I also have several ‘movie’ libraries, not sure if that would be a factor.

Is this checkbox ticked or unticked?

It’s ticked

How many are “several”?

Fourteen

OMG. An experiment:
Disable the visibility on the homepage of some of them.
Does that change anything about the affected library?

I know it’s more than most people ha

OK I disabled visibility to half of them, including the standard movie library, and now no movie recommendations show up on the home screen.

So I guess that part is working.

I’m not sure I follow.
Shouldn’t at least some of these libraries appear which are not set to be invisible?

I only had ‘recently added movies’ selected on all the ‘movie’ libraries which never worked. On the standard movie library I also had ‘recently released movies’ selected, which worked… and then I disabled visibility, it disappeared from home screen.

Sorry forgot to clarify.

It is currently no particular festive season, so which hubs are you missing exactly?

So the movie recommendations that don’t show up on the Home screen are:

-Recently added movies
-Library Playlists (I never made any playlists)
-Seasonal Movies

No matter which movie library I select these recommendations for, none of them show up on Home screen.

All other recommendations seem to work as intended and show up on the Home screen.

Do they appear on the “Recommended” screen of each individual library?

Then you won’t see it, naturally.

There is currently no season – hence no hub.