Mounting NTFS drive on Raspbian for PMS

Server Version#:1.18.4.2171
OS: Raspbian

I would appreciate any help!

I have followed the guide by ChuckPA to mount an NTFS external drive to my Raspberry Pi 4 with MP4s for my Plex Media Server, and have had no success.

After installing PMS, I changed /etc/default/plexmediaserver to PLEX_MEDIA_SERVER_USER=pi

I then…
mkdir /disks /disks/ssd
chown -R pi:pi /disks
then add the following to /etc/fstab…
UUID=XXXXXXXXX /disks/ssd ntfs defaults,auto,rw,nofail 0 1
(I ensured I had the correct UUID by using blkid /dev/sda1
Restarted the RaspberryPi, verified the MP4s are on the disk at /disks/ssd, and attempted to add them to my PMS library.
Plex continues to say there are no files present.
(The files are H-264 with MP3 audio)

Any help from the community please?
I’ve been struggling with this challenge for over a week now. Thank you!!!

Guide followed… https://forums.plex.tv/t/using-ext-ntfs-or-other-format-drives-internal-or-external-on-linux/198544

if cat /proc/1/comm returns init then you use /etc/default.
otherwise you need a systemd override.

ChuckPA, thanks for your help! I got everything running. My media is now in the PMS. Thanks again!!!

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