moved server database files- server wont generate thumbnails

General Discussions
1

I have updated to the beta version and then I moved the database location and now the server wont grab new thumbnails. When I go into the poster to change image all the images are just blacked out. What could of happen and how could i go about fixing this? I do not want to lose all my user data with what I have watched already.

Thanks

2

If your server runs on Windows and you moved the plex data folder onto a ‘pooled’ volume - that’s the issue.
https://support.plex.tv/hc/en-us/articles/201424327-Why-do-I-get-metadata-but-no-images-for-my-library-items-

3

That will explain the reason for this! For other and dev I’m using stablebit drive. I will go ahead and move the database again back to another HDD. Thank you for the quick reply.