I just recently added Plex Media Server to my NAS. According to my count, I have 562 movies on the NAS. Plex has shows only 556.
To keep track of my movies and TV Shows, I use a separate DB called Erics Movie Database. Works great keeping track of everything for me.
EMDB has the count at 562, Plex has the count at 556. Why the difference and how can I track down what movies are missing from the list? I don’t see anyway to export a list, or add an individual movies. How can I find the discrepancies?
Change the sorting order in your library to something else than “by Title”.
Does the number change? If it does, you have some collections in there, whose members are hidden and not counted. Collections | Plex Support
Use the “Duplicate” filter to find out if more than one video file has been matched to the same movie title.
Just make sure that part2 is not the last part of the file name.
If you stick to the official Plex naming guide (linked above), the file names of these movies ought to be something like
Harry Potter and the Deathly Hallows Part 1 (2010).mkv
Harry Potter and the Deathly Hallows Part 2 (2011).mkv
which is totally fine and also doesn’t cause the issue you’re experiencing now.
I am at one movie difference. I had three movie sets with a part 1/part 2. Fixed those that brought it up to three difference. I had two movies that were flagged as being duplicates, fixed them and now I’m one off. I’ve reviewed the rest of the suggestions on why the movie count might be off. None of those suggestions fit for the final missing movie. Any other suggestions?
I’m looking better now. I personally use Kodi as my media service, I put up plex so I could share out my movies with my family.
Kodi is reporting 560, Plex is reporting 560 movies, EMDB is reporting 561 (my master list). Seems I have to figure out why EMDB is off by a single movie.
I finally got everything to align. I reached out to the creator of the database that I use but he wasn’t very helpful. Actually being rather rude about trying to help me figure out why the count was off.
90% of my movies are in the mkv format, however, I had seven or eight in either .avi or mp4 format. I removed them and was able to get the count the same across all three sources. I reformatted them into mkv, put them back on my movie server, and now all three sources show 560. I’m happy. I’m a bit ■■■■ about these things. Everything has to align up and report correctly.
I’m curious about these 7 or 8 avi/mp4’s. There’s no reason videos in those formats shouldn’t have shown up in Plex. If you still got them, try putting them back into the folder, and check for duplicates using the Plex interface. If we can find which movie (or file format) fails to be detected, we might be able to narrow down why your count was off at all.
To be fair, to a guy who puts out a database program (for free?) for others to use, he probably gets a LOT of questions about miscounts, which he can’t really help with. Even if he sat down to help, there’d be just so many people asking that I know I’D start getting pissy at the next request after a while.
The issue with the avi/mp4 formatted movies was not with Plex, but with the database that I use. I don’t know why, but one of them was causing the movie count to be off. And with respect to your comment about the developer, I understand your point, but at the same time, the guy develops a tool and offers support, he shouldn’t be so testy when asked about miss counts, or other issues. All I was asking was for him to point me in a direction on where to look. He eventually did, but none of his suggestions panned out. The way that I ended up looking at the format, was because I was trying to figure out how many movies were on the server from the command line perspective (a true master count). I wrote a little shell script, that searched out all of the different formats. Once I saw that I had a handful of other than mkv, I decided to redo the movies into mkv. I removed the avi/mp4 and nfo files, and suddenly, the count matched across the board. Now that I think about it, I’ll bet that it wasn’t the format of the movie, but the nfo file. I don’t know much about them but I’ll bet that one of them had something in it that caused the database to think there were two movies.
In addition to your comment about the developer. When first stood up Plex and the movie count was off, I posted this question and you provided some direction for me to look at and some items that might be my issue. And, those suggestions resolved my problem. I’m sure that you could have taken the same attitude this developer had and told me to RTFM, but you didn’t and I appreciate that. I’m new at this, and you provided some good information, I’m now happy that I have an accurate count all across the board. So thank you for your help.
