Movie playlist says "There was an unexpected error loading this item"

Plex Players Desktop Players
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1

Server Version#: Version 1.25.3.5409
Player Version#:

2

Mind sharing some more details? e.g.

  • Does the playlist open ok in other Plex apps (e.g. the to-be successor of Plex Media Player → Plex HTPC)?
  • Does the issue persist after you restarted the Plex Media Player?
  • Does the issue persist if you restart your Plex Media Server or reboot the machine hosting it?
3

now I cant add new content. I added video (same format) to my server and i can see it and play it. But it doesn’t show up on plex. I restarted plex to no avail. I’m currently refreshing all metadata. It’s been running for 14 hours. Still going. Should I stop it and restart my drive? It’s a Drobo with 14 TB of data. Thanks

4

It’s a Mac.

5

I would give this a try.

6

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