So I wasn’t getting movie posters so I tried deleting and replacing PlexMovie.bundle. That didn’t work so I (apt-get remove)'d pms and reinstalled from the latest .deb
Still nothing. In fact, I can’t get a movie to match at all now.
I’m curious how you expected deleting a component of the PMS to fix an agent problem.
instead of tinkering… let’s detail what exactly you do to “get the movie posters” and what happens instead (e.g. do you get all other metadata but the posters or nothing at all?).
Normally when I add a file to the library the media agents download the metadata and poster. I posted my question to the subreddit and someone suggested getting the .bundle from the github and replacing it. I replaced it in /usr/lib/plexmediaserver/… and not /var/lib/plexmediaserver/…
reinstalling plexmediaserver re-added the media agent, but it’s not finding any matches.
which brings us back to part 2 of the question…
please detail your steps (add file to movie folder w/ folder structure/naming, re-scan server, movies showing up in Plex, matching is running…) and the outcome (no metadata at all, only some metadata…).
I add a file to my movie folder, no structure. Filename contains name, resolution, year. Server set to auto scan on changes. movie shows up in plex. metadata (except for poster) shows up. Movie plays fine.
TV shows download all metadata, including poster/cover.
I think that often the problem with failed downloading of posters is due to a temporary glitch at themoviedb. Sometimes the pister got corrupted during the download. Easiest thing is to edit the movie (click on the pencil at bottom left of the thumbnail) & look for poster. If the match is correct you should find a selection so just select the one that you like best.
Yeah, I guess that’ll have to do.
