Server Version#: latest running under Ubuntu.
Player Version#: latest
Having followed the steps of this process, as set down in ‘Moving Plex Media Server’, that is copying meta data etc. from old to new machine, installing Plex Media Server on new machine, tried to start it on new machine, but only get ‘localhost refused to connect’.
Sorry if this is obvious… what’s a “m/c”?
Sorry about the abbreviation. I was so fed up by then…!! Have edited my issue.
Have you verified the PMS is actually running?
Are you accessing the bundled version of Plex Web through http or https?
Normally, I go into Plex within Chrome to bring it up, but that is when I get the the error. The command being used is ‘localhost:32400/web’, and the error I get is ‘localhost refused to connect ERR_CONNECTION_REFUSED’
This seems to me to be a bit of a Catch 22 situation. I can’t bring up Plex media server in my normal way, so I can’t find out why I can’t use plex.
According to the support docs, it seems to happen when date and tine are wrong, but they are not.
I don’t know where to go from here. HELP!! Please!
Are you moving from Ubuntu to Ubuntu or did you start from something else? That makes a big difference.
Can you also provide more details and the exact steps you used? Things like the folder you copied from, where you copied to. Version of PMS before and version of PMS on the new machine. The guide assumes you are going from the exact same OS and same version of PMS on both old and new machines.
Firstly, many thanks for your response.
Just to give you a little bit of background, my music library disc drive is from an old Olive machine (HiFi) which blew up, and its file format is Linux. So I thought for simplicity, I would install it into a Linux machine, in spite of the fact I know nothing about Linux.
I read a magazine article, and it recommended Plex to serve music to my house. I had an old dual core pc, which I installed Plexmediaserver on for music, and it worked fine. So I decided to also load up my personal pictures and 4k videos, so I bought a quad core machine, which runs 4k video fine, and tried to migrate Plexmediaserver to it. I followed all the articles to the letter - stopping trash, backing up metadata (60GB), copying everything from var/lib/… from Old to New machine. And then on the new machine install, stopping the install, copying backed-up files - again as stated in the corresponding support articles. Initially Plex came up, but it could not see my 2tb music library, although the pc could. Then, for no reason that I know of, tried to get into Plex via localhost:32400, and was told ‘localhost refused to connect’. After a lack of response from the forum, I decided to try and re-install Plexmediaserver, after which I did systemctl. This said service had failed and dumped.
Without knowing the details of how Plex works, I do not know what to do to progress this. All I want to be able to do is serve my music, pictures and videos to my lounge, and I know the music aspect works very well.
Your last comment is interesting. I assumed I could you this migration, to get to the latest release of PMS, which I had deliberately not done on my old system, to avoid issues. But it that not true?
Thanks, in advance for any help you can give me, and sorry about the new thread, but I could not see any other way of highlighting my plight!
There is no such thing.
What you probably mean is its “file system”. It could be an ext2 or ext3 volume, depending on the age of its origin device.
There are ways to access such a hard drive even on Windows.
(But I recommend you to only do this for copying the files – not for permanently using the old harddrive in this manner.)
Stay with the operating system you are comfortable with – unless you are ready to dive into Linux fully and learn about it.
My music library is a 2TB drive, using file system Ext3. I am sorry but my phrasing may not always be 100%.
I am happy to learn about Linux, and I am happy to learn about Plex - hence the Plex pass. But given what I thought would be an easy task, and the amount of plex documentation there is out there, pretty fool-proof. Obviously not.
Just for information. you are classified as a Moderator. What does that mean in Plex terms?
I don’t know much about Linux either but here is a suggestion.
Delete PMS completely off the new computer. Follow this guide to make sure you don’t leave anything behind. Uninstall PMS
Then reinstall PMS and complete the setup, but don’t bother creating libraries at this time. Run PMS and make sure you can get to the local web host. Once you’ve confirmed PMS is working and you can get to the local web host, stop PMS, copy the old info into the new Plex data folder (confirm the files are there and you are replacing them properly), restart PMS.
Many thanks. I will do that and let you know how I get on.
I now have pms running, and localhost seems ok, but I cannot add my music library. I can select it and add it from the list of drives available in plex, but then plex says it is empty. I can use it from Rhythmbox with no issues.
Permission (755) on the directory will allow user plex:plex to read the diretory.
Thanks for that. Sorry, but how do I set it to 755?
OK. Many thanks again.
I’ve tried changing ownership to 755, root and my user, all followed by the empty Library message.
Please show me the directory listing of the top of where one media folder is (ls -la)
also please attach any PMS logs you have.
I need info.
Plex Media Server Logs_2021-08-31_23-12-29.zip (550.8 KB)
Here are my logs.
My media folder is /media/rob/b1c5940a-3fc2-4fde-b201-cbb708a6ed3e/AudioLibrary.
