[mpv] ffmpeg: https: HTTP error 500 Internal Error

Plex Players Desktop Players
1

Server Version#: 1.20.3.3483
Player Version#: 1.21.0.1410-50a34597
Hello,

I’ve got a problem with Plex for Windows. When i’m not at home (local network of the server), I can’t play any stream. Tried to reach the URL given in log with my correct Plex token, and i’m able to download the file.

2020-10-25T11:55:11.064 [ INFO  ] [MPVEngine] Playback has resumed. 
2020-10-25T11:55:11.064 [ DEBUG ] [QHotkeyinput] Playback state is now 'Playing' 
2020-10-25T11:55:11.064 [ DEBUG ] [mpv] cplayer: Set property: pause=no -> 1 
2020-10-25T11:55:11.289 [ WARN  ] [mpv] ffmpeg: https: HTTP error 500 Internal Error 
2020-10-25T11:55:11.291 [ ERROR ] [mpv] stream: Failed to open https://plex.xxxx.fr:443/video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F8183&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=1eai09n2hgoj5enj0gxhoz3a&offset=0&subtitles=auto&copyts=1&Accept-Language=fr&X-Plex-Session-Identifier=6t1mdk0o3dm4301c632xdd0d&X-Plex-Chunked=1&X-Plex-Incomplete-Segments=1&X-Plex-Product=Plex%20for%20Windows&X-Plex-Version=1.21.0.1410-50a34597&X-Plex-Client-Identifier=xy0oarjymopnh8z80lu190a6&X-Plex-Platform=windows&X-Plex-Platform-Version=10.0.19041&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=standalone&X-Plex-Device-Name=xxxx-PORTABLE&X-Plex-Device-Screen-Resolution=1536x802%2C1536x864&X-Plex-Client-Profile-Name=Plex%20Desktop&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&X-Plex-Language=fr. 
2020-10-25T11:55:11.291 [ DEBUG ] [mpv] cplayer: Opening failed or was aborted: https://plex.xxxx.fr:443/video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F8183&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=1eai09n2hgoj5enj0gxhoz3a&offset=0&subtitles=auto&copyts=1&Accept-Language=fr&X-Plex-Session-Identifier=6t1mdk0o3dm4301c632xdd0d&X-Plex-Chunked=1&X-Plex-Incomplete-Segments=1&X-Plex-Product=Plex%20for%20Windows&X-Plex-Version=1.21.0.1410-50a34597&X-Plex-Client-Identifier=xy0oarjymopnh8z80lu190a6&X-Plex-Platform=windows&X-Plex-Platform-Version=10.0.19041&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=standalone&X-Plex-Device-Name=xxxx-PORTABLE&X-Plex-Device-Screen-Resolution=1536x802%2C1536x864&X-Plex-Client-Profile-Name=Plex%20Desktop&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&X-Plex-Language=fr 
2020-10-25T11:55:11.291 [ ERROR ] [MPVEngine] loading failed. 
2020-10-25T11:55:11.291 [ DEBUG ] [QHotkeyinput] Playback state is now 'Stopped' 
2020-10-25T11:55:11.291 [ DEBUG ] [mpv] cplayer: finished playback, loading failed (reason 4) 
2020-10-25T11:55:11.291 [ INFO  ] [mpv] cplayer:  
2020-10-25T11:55:11.294 [ ERROR ] [Web] [QTMedia(9)] A critical error occurred: 4294967283 Une erreur inconnue s�est produite (4294967283)
2

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