Multiple files in one episode of the show

[HollowDC]

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After adding in my anime tv show library in to plex some shows are showing multiple files in an episode and I’m not able to split the show up so the show up correctly.

[trumpy81]

Do NOT place media files in the PlexMediaServer folder period!

Did you not see the warning messages in there?

Open Control Panel > Shared Folders and create a folder named Media.

On the General tab, disable the Recycle Bin.

Go to the Permissions tab and make sure your Admin User has Read/Write permissions to the folder.

In the drop down menu (top left) select System Internal User.

Then make sure PlexMediaServer has Read/Write permissions.

Make sure you click on Save.

Then move all of your media files into the new Media folder you just created and make sure your libraries in Plex point to the new location/s.

You may arrange your folders/files in the Media folder any way you wish.

[HollowDC]

Thank you @trumpy81 for the information. I’m in the process of moving the media folders and recreating the libraries, I’ll test and let you know the result

[tom80H]

While you’re on it you might also want to review your file naming/organization in general.

Should e.g. be like this:

TV Shows   <- the folder linked to your tv-show library
  Clannad (2018)
    Season 02
      Clannad (2018) - s02e02.mkv
      [or]
      Clannad (2018) - s02e02 - In Search of False Love.mkv

  Akame ga Kill
    Season 01
      Akame ga Kill - s01e02 - Kill the Authority.mkv

Specifically… season folders should be named Season XX – not by season names (or at least have those only as a suffix to the official schema). Also, avoid from simply placing plain numbered files but (02) or repeating a season title in the episode name.

https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

[HollowDC]

After making the changes the contents in one of the folders are now missing so that is now a new issue. There are still other folders that have the same issue as above so for the moment all I can do is to go through each folder and see if there is any content and skip them if I can’t split them.

@tom80H there is a lot of anime that are only single season shows so in general I don’t put them in a season folder. Those shows that have more than one season I have those separated by season based on AniDB since most of the shows I have are English subtitled instead dubbed so using the TVDB where the cast is the English might not work overall.

[trumpy81]

You really do need to follow @tom80H’s suggestion to correct your folder/file naming.

I recommend you use FileBot to automatically rename the files for you. The current cost is $6.00 USD for one year or $48.00 USD for a lifetime license.

You may install FileBot on the NAS or on your PC. Then simply drag/drop the files into a designated folder and it will name them and move them into appropriate folders once you set it up.

You can also set up FileBot to rename the files as soon as they are downloaded.

FileBot

The missing files most likely do not have the correct permissions or file owner, or they have been misidentified and placed in another series.

Your correct folder/file naming will help prevent any misidentification of the files.

For more info about file naming in Plex, see this page:
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

To correct the file permissions and/or ownership, follow the instructions I gave here:

Documentaries On Synology Drive Not Showing In Plex

Open File Station, right click on your Documentaries folder and select Properties. Go to the Permission tab, then highlight PlexMediaServer in the list of Users or Groups, then click on Edit. Make sure the permissions are set correctly with all Read/Write options selected and click on Done. Then make sure you enable Apply to this folder, sub-folders and files at the bottom of the dialogue and click on Save. If you do not see PlexMediaServer listed under Users or Groups, then open Control Pan…

And here:

Documentaries On Synology Drive Not Showing In Plex

Open File Station and enter your Documentaries folder and drill down to the individual files in there. Right click on a video file (I trust you have them named correctly), select Properties and make sure the owner of that file is your Admin User for the NAS. If you need to change it, select your Admin User from the drop down menu and then click on Save. [Screenshot 2024-03-11 041436] Note: You should be logged into the NAS as your Admin User, especially when uploading files etc., if not, th…

Substitute your Media folder for the Documentaries folder mentioned in my linked replies above.

[HollowDC]

The folder and file format can’t be the only issue as there are movies and non anime TV shows that don’t follow the current file format and it is showing in the TV Show section without problems. ie * /volume1/Media/Library/Media/TV Shows/Criminal Minds/criminal.minds.901.hdtv-lol.mp4

As for the folder inherit permissions that was the first thing that I checked before the move of the Media folder and those have the PlexMediaServer account with R/W

I have filebot, TMM, The Renamer, and rename my TV Series. But as I replied in @tom80H response for single season shows I don’t create a season folder. Those that have more than 1 season are in separate folders.

Files that have been updated to the current format are not showing up in plex.

so there has to be something else going on since its not just one or two folders.

[tom80H]

@HollowDC

there are movies and non anime TV shows that don’t follow the current file format and it is showing in the TV Show section without problems.

You can get lucky despite deviating from the official naming schema… until you don’t.

My point about the season folder was mostly regarding your use of season titles. The issue about the single-season (no-season) show was about the lack of a proper naming.

@HollowDC

so there has to be something else going on since its not just one or two folders.

Bad naming can be bad enough.
Which exact path have you added to this library of yours? You could get that kind of mess if you’re adding individual show folders to the library (instead of pointing at the library folder).

[HollowDC]

Until four years ago when I moved the files and folders over to the NAS I used to be able to watch the anime shows via the folder view. I had to go into each episode manually but was able to see the contents.

I could see bad naming could be an issue depending on the scanner and agent, The ones i’m using seem to be resolving the shows that are showing and need to be ‘fix match’ and/or split its the ones it doesn’t find or can’t be split i have issues with.

For the library path it is the following /volume1/Media/Library/Media/Anime/!TV Shows.