Thanks for the replies. The reason i wanted to speak to someone is that its like back in the 90s waiting for a reply by email and i hate typing out loads of stuff id rather just speak to someone. But this is my only option…
- TV shows is really messed up, when i add any TV shows it doesn’t show up. I’ve follwed the guidence several times and it still just behaves in the same way. If i follow the plex dance option and there is no other TV series in said folder, it will then pick up just that single TV show, so when i put back the other TV shows it will either merge multiple TV shows into 1 tv series or not show up at all. It also shows up with random TV shows that dont even exist in any of my folders and then when you click on the random tv series it will be a film!? e.g. Apollo 13. It seems to pick up random films with numbers in and there is no fix for this from my research.
- Remote Access just does not work. I can enable it and it will play a film for as long as i dont skip or pause. i’ve set-up a port forward and still does not work. When i log onto plex it will be in green and then after a few seconds it will say i dont have access. when i access from different systems/web browsers to plex it will say im indirectly connected to plex but some of my other browsers off a different system it wont say this? I do have my own mesh network and i think this is part of the issue but this might be a quick fix or you need to be an IT expert which im not.
I’ve got to a point now i spend so mch time trying to fix these issues and faffing around by following the guidence and still at square one. I’ve briefly looked at jellyfin but i really dont want to learn a new program and it does not link to MY CLOUD storage which has plex built into it.
I do think plex needs to do more to fix these issues, after following there guidence and still not working just does not make sense. Having to type out the issues to experts and helpfull people in simlar scenarios and wait for reply is just backwards if you want user rentention. Not everyone is an expert, but has knowledge to fix most less complex issues, so if i was plex i would want to make these issues easy fixes or have online chat support or over the phone.
Sorry for the rant, its crazy i’ve had plex for years adding films with no major issues, i used to have all my films running from an external drive but didnt want my pc on all the time so i got a my cloud storage as it has the plex built in to solve the that issuebut seems to have created other issues :(.
Thanks
Matt
