Multiple Version Frustrations

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So I’m sure this isn’t something that impacts a majority of the userbase, but for people like me it’s incredibly frustrating. I, like many others, have multiple versions of a number of movies in my library. While there are a number of things that could be better about how Plex handles this in an ideal world, what I wanted to bring up is what happens when I add a new version of a movie with multiple versions in my library.

In order to properly track, visually, which and how many versions of a movie are in my library, I split them apart. I give them unique titles, sort titles, descriptions, and posters. And if it’s a fan edit or a preservation, I put it in its respective collection with the appropriate tag.

Then, when I get a new version of that movie to add to my collection, Plex combines them all into one entry again, picking a seemingly arbitrary entry as the “master”. For Ghostbusters, for example, it usually chooses the “Paranormal Edit B” fan edit, and combines all my versions into this entry.

You can imagine how frustrating this can be when you have anywhere from 5-15 copies of various movies across a library. I literally have to maintain a spreadsheet to keep track of these, so that whenever I add a new version the process of splitting them apart again and re-adding the manual metadata takes me less time.

Additionally, whenever I am replacing a drive, I copy the data from the old drive over, then add those folders to my library before removing the folders on the drive I am retiring. This action causes any movies with multiple versions, where at least one version is on the drives in process, to combine into a single entry. It involves the extra step of filtering by duplicates and splitting them apart, fixing the metadata, etc. This is even frustrating when it comes to movies that I only have two versions of (i.e.: 1080p and 4K). It’s less work than my 15 copies of Star Wars: A New Hope, sure, but it’s still extra work. I’m sure I’m not the only person who keeps both 1080p and 4K versions of features to cut down on the amount of transcoding when accessing our library remotely, though I’m sure many of them don’t split them apart. I do, so that I can have 4K specific collections.

I also cannot use the automatic partial scanning, because if I remove a version for one reason or another, it removes every version of that movie from my library. I then have to hunt them all down across my drives and plex dance every version of the movie that I own. Instead, I have to do manual scans, because this behavior does not occur on manual scans (due to it scanning the entire library). I realize this is a different issue, but it is another frustration when it comes to how Plex handles multiple versions of the same movie.

In summary, there are some major pain points when it comes to how Plex handles movies with multiple versions. I am hoping to raise awareness of them in case they haven’t been considered. Hopefully collectors like myself can be taken into consideration when looking at future updates/features. Especially when it comes to how media scanner handles them.

We are working on Edition support but I don’t have an ETA on it.

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Thanks, that’s good to know. I wanted to make sure to vocalize the above, to make sure these use cases and instances have been considered when developing those features.

Thanks!

One trick that can help … after you split them, unmatch all but the “original” one. If you unmatch them and edit the metadata manually (including artwork) it won’t pull them back together if you add another one or a refresh kicks in. I fought this for awhile myself and that suggestion of “unmatch” is what kept them from grouping back together again. My Star Wars fan edits stopped triggering a grouping when I added new ones once I set them that way.

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The bummer with this solution is it loses all the metadata we get when something is matched (reviews, web extras, cast list), and Plex has no option to add this stuff manually if a library item isn’t matched. It’s sadly not a solution that works for me. Thanks though.

I’d like to know what people do with different versions of the same movie. Such as extended, director’s cut, x-rated versions of movies.

Keep them as duplicates and select each version? Or split apart and then slightly adjust the labeling manually?

Or what about foreign movies with subbed and dubbed versions?

@jonnyatlas - When split and unmatched, the existing info stays in place so if it has the right info overall you can then customize it a bit. It’ll just never update. That’s what I did with Star Wars fan-edits. The metadata stayed the same and I updated the title and description a bit and customized the artwork to match the fan edit.

@beauchristopher - I put them into a collection usually. So I have two versions of NeverEnding Story, one is an international cut. I split and unmatched the international cut and gave it custom artwork and some info about the difference. The collection is set to “visible, hide contents” so when browsing it looks like 1 movie with two versions.

I don’t have many multiple versions myself, just a couple significant ones like Star Wars fan edits, so I typically just keep the one I like best - for example I only have Blade Runner Final Cut.

The way some folks do it - and is the usual recommendation, I just don’t prefer it myself - is to set the alternate versions as extras using the file naming options.

Occasionally versions will get a dedicated metadata source like Superman II Richard Donner Cut, but that’s less common.

Emby has a function for this I kinda like where you can “label” the files themselves to identify them as different versions of the same movie and they get a GUI selection option but even then, for my own preferences, I like seeing the different versions broken out.

Edit: Subbed vs dubbed versions, when possible I use a file that has both subbed and dubbed together (multiple audio tracks) so I don’t need separate files. Someone with more multi language collection might have better ideas there but the extras probably work for this too or a dedicated library for that particular language maybe.

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Interesting. Didn’t realize it would keep the metadata. I’ll give it a try.

Edit: Just tested this, and it nuked all the extra content I mentioned as soon as I unmatched it. Does not work.

That’s pretty odd… I split-unmatch regularly and it keeps the data so I wonder if that’s a recent change.

Here’s my Star Wars Fan Edit and the data is there but the pictures isn’t for the actors and I’m pretty sure it used to be:

So maybe not quite as fleshed out an option as it used to be - but the details about the movie, the summary, year, etc all stayed. Might be worth going the “extras” route in that case. I was mostly just wanting it split out for selection so as long as poster, background, title and summary were there I was okay with it.

You could also leave it split->matched, but it will merge back again occasionally.

I split and leave matched, and always have. The issue arises whenever a new fan edit drops. I have to pull my spreadsheet up, split the entry, now manually go to the search results page via manually inputting the URL (thanks, Plex…), spend the time it takes to fix the metadata for every version I have, and add the new version(s) to my spreadsheet for the next time this happens.

I feel like there should be an option in settings to prevent merging of items when library scans happen.

Split and leaving matched can work, but as you notice it will re-combine. I used to use the “duplicates” filter on the library to help track that down and I didn’t have a significant number of multiple version movies so it wasn’t hard for me to keep track but I can see where that’d be annoying for a collector setup.

Split and unmatch works for me but not everyone - I get my separate listing, a poster, a background and summary and I’m good.

Using the “extras” function works pretty well actually, just not my preference. I think if I had a LOT of multiple edits of movies I’d go that way. I wish they’d move the extras above the reviews in all the UIs for movies (they have in some clients) and then I’d probably be more inclined to use it as extras are more important to me to have “above the fold” than the reviews (that’s a different topic though).

I think Plex recognizes this is a feature folks want (notice the earlier comment it’s being worked on and Emby has a built in function for it so competition is a factor) and at this point it’s just kinduva matter of picking between the various options for what is comfortable for you.

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